Help? xp antivrus 2012

A friend who did not know about avast! has accidentally loaded “xp antivrus 2012” which is a virus. Does anyone know how to disable this enough to get into the avast! site? Thanks Col

Read it all before you start

Remove Win 7 Antispyware 2012 and Vista Antivirus 2012 name changing rogue (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Thank you, you are a star. I have been with avast! for so long I had no idea. Whatever this thing is it disabled her ability to use IE or firefox normally. But we did find a way to download avast! eventually. :smiley:

I know avast! doesn’t necessarily catch everything immediately but my experience is that it does a lot quicker than anything else I have used.