Horrible Support

I purchased a combination of Premiere and Secureline and only Premiere is working. When I downloaded and installed the license for secureline it says license expired or secureline server has refused your license.
I set up a support ticket “Ticket ID: #EDJ-745-64601” over a week ago and haven’t heard anything back.

I like your product but your support is horrible. Navigating around my new avast account is also horrible.
I can’t find any reference in my account that shows I’ve even opened a ticket.

So that is why I came here, hopefully someone from support reads this message.

Thanks for any suggestions or help,

Paul

Hi

Make sure you have the latest version of Avast installed which addresses License issues.
[url=https://forum.avast.com/index.php?topic=168376.0]https://forum.avast.com/index.php?topic=168376.0

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Further info here Secureline Sub-Forum : https://forum.avast.com/index.php?topic=166427.15

How to perform a clean installation:
https://forum.avast.com/index.php?topic=168680.msg1199245#msg1199245