It used to work no problem, now today it says threat detected and won’t let the page fully load. I tried Exclusions in Settings but it makes no difference. I don’t get it.
Thanks.
What is the page?
If the detection is embedded in the main page code then the complete page won’t load if it is an element of the page that element won’t load.
Unfortunately you haven’t given us any information to work with. We don’t know if this was a Web Shield detection or a Network Shield detection, nor the malware name, nor the full URL of the alert ?
You also don’t say where you set the exclusion or what the content of the exclusion is ?
When posting URLs to a suspect site change the http to hXXp to break the link to avoid accidental exposure, or attach a screenshot of the avast! alert window.