I have two PCs in my household, both with Avast Premium Security self-renewing subscriptions. One is set to renew itself at the end of October, meaning I will soon be charged for another year subscription. The other will expire in January.
I would like to end the automatic renewals on both subscriptions, and cover both PCs under one “multi-device” subscription before I am charged for my next renewal in October.
How do I go about doing this? Do I first end the automatic renewal, and then purchase a whole new “multi-device” subscription? Can I upgrade an existing subscription to “multi-device”?
I emailed tech support, but they did not provide clear instructions. They just told me to end the automatic renewal. I tried calling tech support, but got disconnected. I have an idea of what I want to try, but I am just looking for some advice.
It is currently not possible to upgrade an existing subscription to “multi-device”.
Could you please PM me the email addresses used for the existing subscriptions, and I will advise?
Well, the other day a little window popped up in the corner of the screen asking me if I wanted to upgrade to a multi-device subscription. It looks like they have added this feature now.
I cancelled the automatic renewals and used the new activation code on my other PC as well as a new laptop. Everything is working fine.
Thank you for your help, and for adding the ability to upgrade.