You can’t, the log viewer is just a text file containing information about detections, errors, etc. it doesn’t contain the file.
Please expand your question, what happened, what is the file name, etc. why would you want to move it to the chest, etc. ?
signs of a Trojan were found in two files. funny thing is, there were found in a setup.exe file for a game that was uninstalled a few years ago. my HDD has also been reformatted twice since then. i tried to follow the path but it doesn’t exist.
What was the path, it should be given in the log viewer ?
Is it possible that the file might be hidden, explorer, Tools, Folder Options, View, see image.
If the file is there, after you follow David’s suggestions, right click the ‘a’ blue icon and open avast Chest.
On User folder of files, right click the Chest and choose Add, browse to the file and add it.
Remember, the file will stay in both places, you need to manually delete the one that it’s not on the Chest.
I need my head felt, if avast detected it and you chose to send it to the chest or worse delete it then it won’t be in the original location.
What action did you choose when it was detected ?
i haven’t done anything yet
Well it should be in its original location, so my previous post stands, but it would be worth checking in the chest (infected files section), just to confirm.
i just can’t find the path to it. it’s very strange.
What is the full path in the avast log viewer ?
[b]Sign of “Win32:VB-FXE [trj]” has been found in “C:\Documents and Settings\Alyssa.JOHN-FLP1O75RLY\My Documents\Downloads\Detective Barbie In the Mystery of the Carnival Caper iSO.zip\Setup.exe” file.
Sign of “Win32:VB-FXE [trj]” has been found in “C:\Documents and Settings\Alyssa.JOHN-FLP1O75RLY\My Documents\Downloads\Detective Barbie In the Mystery of the Carnival Caper iSO.zip\Setup.exe” file. [/b]
LOL. My sister had that game installed about 5 years ago. My HDD has been refomatted twice since then.
can you find this file, Detective Barbie In the Mystery of the Carnival Caper iSO.zip, because the detection on setup.exe is inside a zip file. So if you were looking for setup.exe you wouldn’t find it.
Are you able to get as far as the My Documents\Downloads folder, then try and find the Detective Barbie In the Mystery of the Carnival Caper iSO.zip file.
Detective Barbie In the Mystery of the Carnival Caper iSO.zip does not exist. why would it log it?
Because that is where it supposedly found the setup.exe inside it.
Are you looking in the right my documents folder as these are account specific, e.g. is the Alyssa.JOHN-FLP1O75RLY the account you log on to ?
yes, i logged onto that account. i got to the Downloads folder but there was no .zip in it. I even enabled “Show hidden fiels/folders” in folder options.
Are the file types shown at the end of your file names, as windows has a habit of not displaying known file types (default setting). Why they do that is beyond me because to many what is a known file type.
If not in the same area as hidden files there is an option Hide extensions for known file types, also shown in my image (unchecked).
Other than that I’m at a loss as to what else to suggest.
Is avast still detecting it ?
i enabled file extensions to show, no .zip file
Weird, but the 64,000 Dollar question is it still detected by avast ?
what do you mean by detected? its still in the log…
No, being in the log isn’t detection but recording a previous detection.
I mean if you did another scan does avast detect a virus (alarm, re-detection specifically on the same file.) ?
If it it no longer detected then you have nothing to worry about other than where the original file went.