how do you share avast 4 with a second user?

General Topics
1

hi,
i have a question:
me and my son using the same pc,i am the administrator and my son is a second user,so if he log in on his windows he get a message from avast that its not possible to use avast!
can somebody help me how to fix this problem please ???

thank you,
Michel :wink:

2

What version of windows are you using ?

There shouldn’t be any problem with avast being used by another user. What type of account does your son have, limited user, etc. ?

Did you install it from ‘the administrator’ account, not one with admin rights ?
Thought this shouldn’t be required, it has on some occasions resolved multi-user issues.

3

my OS is windows xp professional.
I install it first on my account,i am a full administrator and after that my son have the same rights as my account ,but when he log in on his account avast give a error message with" please give a new licent nummer"
so what do i have to do to fix this problem?
thanks for reply me already …
michel. :wink:

4

Having multiple administrator accounts can cause issues in windows. The license number issue happens quite frequently in the forums.

I suggest you uninstall using the account you installed it and reboot, install from ‘the administrator’ account and enter the registration key from that account also. That has resolved this isue in the past.

5

oke, i uninstall avast on my account ,reboot it and install it again and change the account from my son into a limited account,so my account is an administrator account and my son have a limited account!
i did what you ask me to do,and still i have the same problem : new license key request … and when i put a new license number into avast i get a error message with" invalid license number"

i don’t understand this ,what did i do wrong?

please help??

Michel

6

Did you reinstall it from ‘the administrator account’ you don’t confirm that “i uninstall avast on my account ,reboot it and install it again” ?

I didn’t suggest you restrict your son’s account as I don’t know what his usage is if he needs admin rights or not.

7

michel47,

Is your account the actual administrator account or an account with admin rights? There is a difference and avast must be installed in the actual administrator account and not in an account with admin rights.

8

i re-install avast on my actual administrator account ,so i guess its wrong or what?
how do i install avast in the right way that its working on any account?
michel ???

9

I take it that you and your son must logon with a password ?
When I boot I get a logon screen and I click on my image, up pops the logon input field, now if I want to logon as ‘the administrator’ I doe the three finger shuffle, Ctrl+Alt+Del that brings up ‘the Administrator’ logon it is most likely that the password is the same as yours as you installed windows ?