How to add a second parent?

Avast Family Space
1

Hello,
I’d like to add my wife’s phone to my Family Space app as a second parent. I clicked on (+) in my AFS, entered her e-mail and sent her an invitation. She installed AFS but when she logged in she had her own environment and she was not added into my AFS.

Thank you, Martin

2

Hi there,
I would like to learn more about this too! what are we doing wrong here? Hope to hear from you soon

Best regards
Martin

3

SOLVED - thank you Avast helpdesk!

  • my wife logged off from AFS on her phone and uninstalled the app
  • my wife deleted her MyAvast account from the web
  • re-installation of AFS on her phone
  • I sent an invitation from my AFS to my wife’s AFS again
  • during the initialisation process she registered under her e-mail account (not via Google)

It works now :wink: