How to delete a malware for good

Viruses and worms
21

Could I have a fresh FRST scan please

22

Anything ofcourse :wink:

23

That copy is too old could you download and run this copy please

https://dl.dropboxusercontent.com/u/73555776/FRST64.exe

24

sure…but if you’re not too busy could you stay on for a while please

25

I will be online for possibly a further hour :slight_smile:

26

Thankyou
And why didn’t eddy’s download link on his server work, his was like fast fast no problem fast but by the end it wouldn’t download the file properly saying it’s dangerous which i even opted for “keep”

27

That will be windows sating that is not a common programme, click to run anyway

28

No i did do all of those but the download wouldn’t finish suppose around at 80% it’d stop and say keep or discard and opt for keep and then it wouldn’t work cus it wasn’t downloaded completely, see if it works on yours

29

nvm essexboy it worked from your link hah it’s a miracle

30

there they are :slight_smile:

31

Do you have a phone plugged in to your computer ?

As you are using 8.0 we will use combofix

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

32

i’ll update the post in the next 1 min standby

33

computer’s running fine, although it seemed liked combofix gave it a trance-like state and win8 came back like it just came outta heaven-on-earth-massage parlour. Only problem was the photo folder being unable to delete. Combofix

34

I have no phones plugged in, just the memory chip of my phone and a pen drive otherwise my computer kept displaying the attached pic. And I can’t open google chrome anymore after combofix scan I had to use internet explorer. It displays the following

35

OK lets use a different analysis programme as there is a run command somewhere as it is running photo.exe from the quarantine folder

Download AVZ tool from here to your desktop
Unzip all files to a folder on your desktop
Open the folder and double click the AVZ icon
https://dl.dropboxusercontent.com/u/73555776/avz.JPG

When the tool opens select “File” > “Standards scripts”

https://dl.dropboxusercontent.com/u/73555776/avz1.jpg

Place a tick in :

7. Database update and system analysis

Then press “Execute selected scripts”

https://dl.dropboxusercontent.com/u/73555776/avz2.JPG

There will be several warnings, OK them all and the system will reboot on completion of the analysis

After the reboot look in the folder AVZ4 on your desktop
Open the LOG folder
Upload KL_syscure.zip to a file sharing site for me to collect

https://dl.dropboxusercontent.com/u/73555776/vz3.JPG

36

net’s been really bad and it just recovered just a few hours ago…i’m trying to upload the log file to onedrive. The file is only 327 kb

37

Yahoo inbox was down for some reasons but it’s there, its on public folder but how do you access it

38

You should have been able to attach the 327KB log file to your post in the same way you did for the others.

39

omg i see…the attach option does not allow zip files

40

Correct zip files can’t be uploaded - that has more to do with how the uploaded files are saved (can corrupt zip files), essentially it is limited to the image and text file types given in the ‘allowed file types.’

Are you saying that the log file is in a zip file format ?
If so and you have uploaded it to onedrive or yahoo public folder - those file sharing sites should allow you to copy the public URL that allows others (essexboy) download it.