How to delete a malware for good

yeah it contains a text file and an xml coded file so when i open it, it opens in internet explorer.

essex check your inbox.

Could you upload it to mediafire https://www.mediafire.com/ or if you have dropbox use that

https://www.dropbox.com/s/708hl8r63hjrgqk/KL_syscure.zip?dl=0

Is Reliance 3G related to your phone ?

No, it’s a dial-up internet connection i use on my computer

Nothing showing on the AVZ scan … Are you still getting the same problems

so far so good. but is the quarantined file gonna be stay quarantined forever like there would be no means to wipe it clean?

You can empty the quarantine folder whenever you like

As soon as you are happy let me know and I will tidy up

thankyou very much.

ok let’s tidy up

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove Combofix

Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

Then click OK (or press Enter ).
Wait for the uninstall process to complete.

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: