It was previous quarantined by ANOTHER anti-virus software, I have already uninstalled it so I can not recover the file through it.
Device Manager:
- no “USB or 1394 drives” under [Disk Drives];
- no “Intel(R) 83802EB USB Universal Host Controller-24D2 / 24D4” under [Universal Serial Bus controllers]
Below is what I found in registry, any suggestion???
http://i50.tinypic.com/wbc95t.jpg
As a result, I can not use my external hard drive; it can be detected(as a small round popup window saying so) but can’t work, and NO additional drive icon showed in “my computer” when connected.