I had to do a factory re-install after my computer crashed. I had downloaded a free version then upgraded to a better one. How do I reinstall it?
when you recovered to factory specc… did you then also recover a factory installed trail AV like Norton / McAfee / TrendMicro ?
if so, this must be removed first, see here http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle
how to install and insert license http://www.avast.com/en-eu/faq.php?q=2014#searchForm
Installation files http://www.avast.com/en-eu/download-software