How to Remove the Avast "Virus-Free" Guarantee Showing in Gmail E-mails?

November 9, 2015

Since the 11.1.2241 version, dated 11.3.2015, all of my outgoing G-mail contains this wording, along with the official AVAST logo at the bottom of each e-mail.

"This email has been sent from a virus-free computer protected by Avast.
www.avast.com
"

QUESTION: How do I disable this wording? It implies that I’m guaranteeing my e-mails to be virus free. Not comfortable sending this to friends, relatives and the government agencies I work with. I don’t even have the Avast e-mail scanning module installed. I need to remove this Avast signature wording, or at least be to edit, to make it more accurate. Thanks in advance for any guidance.

-Allen in Chicago

I am having this issue as well, but instead of a logo and such, I see a bunch of gibberish. I have had a number of very important emails bounce back or get filed to spam because of this. A way to disable this unwelcome addition is needed, as otherwise I may be forced to find another antivirus solution. >:(

Not a good thing at all… which is why I prefer to wait a while to see what’s up with new updates. :wink:

Hi, please go to settings / mail shield / Customize / Behavior / Insert notes into Clean messages to disable this.

Hi, try to delete WebShieldSgn.htm (C:\Program Files\AVAST Software\Avast\1033\WebShieldSgn.htm). To ensure that the file will not be restored in a future, create folder with the same name.
To do it, you must disable Avast self-defense - Avast UI / Settings / Troubleshooting / Enable Avast self-defense module must be unchecked. Don’t forgot to enable the self-defense again after creating the folder.

Hmmm… Not fair from your side. This setting was there since Avast v4, and, always, it was side by side with an option to disable it.

Won’t this interfere with Avast auto checking its integrity while updating/upgrading?
The option, once checked, should not return. Are you experiencing any trouble with it?

It will not interfere as WebShieldSgn.htm is not part of Avast setup (otherwise it would).

Hi Darus, what language is sent in Avast UI (Settings / General / Language)?

Everything is set for english, and the mail shield is not even installed (so the option to turn off the footer is not even available).

First screenshot…before changing the settings in mail shield.
Second screenshot…after changing the settings in mail shield.

Hmm… Does C:\Program Files\AVAST Software\Avast\1033\WebShieldSgn.htm contain some meaningfull text or the gibberish you see in emails?

This has been in the avast Mail Shield for as long as I can remember - this didn’t change in avast 2016 - so nothing to do with new updates.

This extra message has appeared on some of my emails going out via ‘smtp.googlemail.com’.
“Avast | Download Free Antivirus for PC, Mac & Android…”

Is it related to what’s being reported here?

lukor

Re: How to Remove the Avast “Virus-Free” Guarantee Showing in Gmail E-mails?
« Reply #3 on: Today at 10:11:21 AM »

Quote

Hi, please go to settings / mail shield / Customize / Behavior / Insert notes into Clean messages to disable this.

This does work.

Thank you to all that said that there may be an issue with WebShieldSgn.htm. Turns out the file contained raw html that was glitching. I made a backup of that file and cleared out the original. problem gone (for now)

I don’t have the “Mail Shield” installed. When I open Settings, there’s no Mail Shield options. Someone said that this wording has been inserted into outgoing e-mails for the past several Avast versions. I often Blind Courtesy Copy (BCC:) myself into e-mails I send, but I’ve never seen the “This Computer is Guaranteed to be Virus Free by AVAST” wording before this month’s update.

Anyway, since I’m using the FREE version, my leverage on this issue is extremely limited. So I’ll just register this as formal user complaint, and move on. Thanks to everyone for your input and suggestions!

-Allen

See: https://forum.avast.com/index.php?topic=178976.msg1266788#msg1266788

I just barely updated to the latest and greatest version of Avast. I use Avast everywhere.

I followed the instruction to change the settings in the Mail Sheild> behavior. I click okay and exit. I send myself a test email…the footer is still there. I open Avast back up and the box is checked again. I un-check it, click okay, exit and send myself a test email…the footer is still there. I open Avast back up and it is checked again, I un-check it, click okay and exit. I open it back up again and it is checked…again.

Remind me again what the definition of insanity is?

So how do you turn it off if it’s just going to turn it back on again?

To make matters extremely worse, the Avast line is being put above my own personal signature. That is the worst place for it. It looks like the email wasn’t even from me!

Have you stopped and restarted the Mail Shield, as I think that is required to take effect.

You don’t say what that version is 11.1.2245 which has only recently been released as that has another option if you didn’t have the mail shield.

You also don’t say if this is Gmail (webmail) like that of the OP or regular email.