How to repair a NON TRUSTED Network, Please???

Non-Avast security products
1

Hello,

I am in a really big mess. I really hope someone can help me fix my network connection from Non Trusted to Trusted, Please? I am using Windows 7 and I know it is going way in Jan. 2020, but I need to get this issue fixed asap. I guess I can wipe everything off my computer, if that would get my computer safe again? Any suggestions, please?

Perhaps an easy way to fix this problem, please?

Thanks for your time.

2
Perhaps an easy way to fix this problem, please?
Do you have a firewall?
I am using Windows 7 and I know it is going way in Jan. 2020
https://forum.avast.com/index.php?topic=156141.msg1527932#msg1527932
3

Thanks for replying back to me.
Yes, I am using the Windows firewall.
Hopefully, this can be fixed, without me completing a computer reset?

4

Do a connection test with nettcpip here and report back your results:
https://docs.microsoft.com/en-us/powershell/module/nettcpip/test-netconnection?view=win10-ps
and https://testconnectivity.microsoft.com/
Or test through methods described here:
https://www.petri.com/test-network-connectivity-powershell-test-connection-cmdlet

polonus

5

I have Windows 7, not Windows 10. So, I can not use the first one, as it states Windows 10.
The second one is way out of my league, I do not know what to click for the test. I am sorry I am clueless. Is there an easy way to do this test, please?

6
I really hope someone can help me fix my network connection from Non Trusted to Trusted, Please?
Where does the popup message come from, firewall ... browser .... ?

Screenshots of warning messages is always a big help

7

The popup message comes up where the message tells me when I enable Avast SecureLine, lower right side of monitor screen. The next time this message shows up, I will try to make a screen shot of it and post it. Could the problem be coming from the Avast SecureLine? It does not happen all the time when I enable the Avast SecureLine, only when I get connected to a Non Trusted Network. I noticed in the Windows Firewall, where I can use the default settings for the firewall. But, it would change any settings I may have made. I do not recall making any changes in the firewall. Should I click the link to change the firewall back to the default settings or not? Is this safe to do, please?

8

Trusted Network = Private Network

Non-Trusted Network = Public Network

Open Avast SecureLine VPN>Click Menu>Click Settings>Click Current Network Profile. Report back what you find.

See attached below:

[EDIT:] You say you are using Avast SecureLine VPN, which is, in fact an Avast product, so maybe you should go here? Or not? https://forum.avast.com/index.php?board=53.0

9

Current Network Profile
Network Connection is Private
There is a check mark in the box in front of the Current Network Profile. Exclude Trusted (private) networks. What is this please and should it be a check mark in the box?
I am on the Network Firewall I am using the Home network connection.

No printer and file sharing enabled.

10

It simply means not to turn on the VPN when you are using a trusted network like your home network.

11

Thank You very much for telling me.

12

I have Windows 7, not Windows 10. So, I can not use the first one, as it states Windows 10.
The second one is way out of my league, I do not know what to click for the test. I am sorry I am clueless. Is there an easy way to do this test, please?

13

The operating system used doesn’t matter.
Home network = trusted