Hi everyone,
I’m facing an issue where Avast antivirus is blocking a website that I know is safe. I’ve tried adding the URL to the exceptions list, but it still gets blocked. Is there a specific way to configure Avast to allow certain trusted websites ? Or could this be a false positive? Any insights or step-by-step guidance would be appreciated.
Thanks in advance!
@Sprunkin
I have to wonder about the legitimacy of this post (excuse this if it is legit - we get a lot of spammers) as I have been able to connect to it without any alert.
Please post a screenshot of the Avast Alert (with the See details option selected) if you are still getting the Avast alert.
It’s not an alert. When I try to sign into a website, it says no session. I can’t sign in unless I turn avast off. I added it to exceptions, but no joy. It only started happening after I took avast’s advice and cleared my web cookies and cache. Nothing I have tried fixes this.
You say that ‘nothing that you have tried works’, but don’t say what you have tried ?
You don’t say what Avast Program(s) you have installed ?
It could be other possible elements, avast programs anti-track and or a VPN that the site doesn’t like and blocks.
So, my work around is: Step 1 Open Avast. Step 2 Go to explore. Step 3 Go to web shields. Step 4 Open web shields. Step 5 Turn off web shields. Step 6 Do my business. Step 7 Turn web shields back on.
The website is already added to exceptions. So I suspect that the exceptions function doesn’t work. Perhaps unchecking one of these boxes would help? I haven’t found the right one yet. So that’s what I’ve tried.
Given disabling the web shield didn’t make any difference), avast programs anti-track and or a VPN that the site doesn’t like and blocks.
Basically if you have disabled the web shield and as you weren’t getting an alert it wasn’t the Web Shield, but still couldn’t connect to the site. It has to be some conflict as I hinted at before (which the site blocks the connection).
If this wasn’t related to the site mentioned by the Original Poster, this should have been in its own new topic.
I was able to access the site the OP gave when I tried, not knowing the site causing the issue I can’t test it.
What was the domain link you couldn’t access exclude the https and www part so the link isn’t active.
It is exactly related to the original poster. Probably many people have the problem. Now they can see the work around. Maybe someone will find the solution. The world does not need a boss. It just needs cooperation.
Your system your choice, but disabling the Web Shield to prevent an issue on one site, is like cracking a nut with a sledge hammer.
Is there an answer devidpaul22’s to the question?
Avast blocks the internal cameras, that was an irritating riddle, a variety of other sites and seems to have stopped inform me that it has. This is useful to some degree (, but I’ve noted that it doesn’t stop the Avast upgrade/renewal notices). I’d like to know who’s at the door or look at the deer in the back yard w/o having to dump the shields.
Where did the log file or notifications go informing on what action Avast took on my behalf? How do I enable access to something Avast has blocked?
