How to test if Secure VM is actually working?

Avast Free Antivirus / Premium Security
1

So, is there a way to test if Secure VM in avast! is actually working and not just showing like it is while in reality it’s not functioning? I’m asking this because I have a really weird feeling about Secure VM on my Windows 10 64bit installation…

2

I’m also interested in an answer here.

3

Me three. :slight_smile:

4

Me Four

Had Option to install it when I did Modify components after restart from update from 11.1.2245 to 11.1.2253, Restarted again, and so far don’t see virtualbox in task manager, so not sure if NG is working on mine or not.

Avast Virtualbox service now showing in task manager, wasn’t yesterday, so maybe some progress

5

I’m also asking because NG tool didn’t show up like it used to (and generated a VM image). It’s just weird.

6

C’mon, we have potentially dud DeepScreen here and no one gives a damn about it? WTF is going on with avast! lately!?

7

Bug in W10 installation.
https://forum.avast.com/index.php?topic=182468.msg1289110#msg1289110

8

That’s not true. It doesn’t “not install it”. It gives user impression that it has installed it, but in the end, it doesn’t function at all. I don’t think even basic DeepScreen works. No way those 1 second DeepScreen analysis even do anything. I think they just let the sample run without ANY analysis.

9

Still no response… ::slight_smile:

10

Hi, Secure VM can be tested by executing some test commands:

“ngtool.exe isready” - will tell you if initial snapshot is in correct state. As NG is installed asynchronously by Avast installer, this command could fail if launched immediately after finishing Avast installation. Avast installer is not waiting for NG to finish its installation process, it only starts the NG installation.

“ngtool.exe exec pool cmd.exe” - will launch VM instance with cmd.exe running inside, this will work only if NG initial snapshot is in correct state

11

I tried these commands on Windows 7 SP1, and the result indicated that it is not working. I do have avastvboxsvc.exe running in services.

12

What was exact error code from “ngtool isready”

13

error: NG machines are NOT ready to use, error: 0x00000032

14

Question is, does DeepScreen WITHOUT Secure VM even work? Those 1 second finished analysis look weird.

I currently don’t have avast! installed to test, but it just doesn’t feel right.

15

For obvious reasons I can’t have NG installed on this XP system and recently (on this version) I have had a DeepScreen intervention and it took several seconds to complete its analysis.

I don’t know if this is just because it is an XP system and avast have to do something different on systems without NG in order for DeepScreen to be able to run.

16

I think DeepScreen is currently entirely botched on Windows 10 64bit systems. But since it’s so hard getting anyone from avast! to just do a damn checkup on it, we are walking in the dark for days now…

17

I can confirm.

18

Re-installed avast just for this. It says:
“error: NG machines are NOT ready to use, error: 0x00000032”

19

Bump - no avast follow up for almost 7 days after suggested test - which appears to be failing with errors.

20

Is anyone from Avast going to follow up on this? ???