HI, i’ve bought a new all-in-one printer. It’s a HP OfficeJet 6310 All-in-One connecte in a LAN. I’ve installed the HP Software and the printer doesn’t work. I’ve disabled first and uninstalled after Avast Antivirus Home Edition and the printer started to print. Do someone know how can I put this antivirus with the software I mencioned. I’m too happy about both of them.
Thanks for your answers
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
The reason I ask is this sounds like something that has been in the forums and that was if I remember rightly was conflict with another AV or remnants of one.
You’ll probably find your answer at the following HP website:
http://h10025.www1.hp.com/ewfrf/wc/product?product=1119598&lc=en&cc=us&dlc=en&submit.y=4&submit.x=7&lang=en&cc=us
Hope that helps
It could also be your firewall. See here:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=4153&lc=en&dlc=en&cc=us&product=1119598&lang=en