hey guys ive recently come home to see my fathers computer , infected with malware … literally like the third week in a row now , although this one is alot harder to get rid of than i first assumed.
i have multiple blocked files popping up in avast antivirus, they include
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
If you have bookmarks, let’s save them by exporting them - Export Bookmarks
Then I need you to go Google Sync and sign into your account
Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
Now we need to uninstall chrome.via control panel
Note: When asked about user data or settings you must remove this also so please check the box.
Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
Import your bookmarks back into Chrome
Sign back in to your Chrome browser so that your bookmarks sync with your online account.
THEN
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
Run FRST and press Fix
On completion a log will be generated please post that
FINALLY
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.