FIRST >>>>
Malwarebytes’ Anti-Malware
Please start MalwareBytes’ Anti-Malware from either the desktop shortcut or the the Start Menu.
When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
Once the program has loaded and updated, select “Scan Now >>” to start the scan.
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
The scan may take some time to finish, so please be patient.
If any malware is found, you will be presented with a screen like the one below.
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/mbam21-removeselected_zpsg83p7wis.jpg
If any malware is found, make sure that everything is checked, and click Remove Selected.
When the scan is complete, click View detailed log >> to view the results.
The report screen will open.
At the bottom click on Export and select as txt file, save the file to your desktop and click OK. When the export is complete, select OPEN.
The log file will be opened in your default text file viewer (usually Notepad); select the whole text (Ctrl + A) and copy (Ctrl + c) it to paste here in a reply.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
[LIST=1]
[*]Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
http://i1351.photobucket.com/albums/p785/dbreeze2/Scanners%20screens/AdwCleaner_v5016_zpsf8ln0fea.png
[*]Click the Scan button and wait for the scan to finish.
[*]After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don’t want to remove.
[*]Click the Clean button.
[*]Everything checked will be deleted.
[]When the program has finished cleaning a report appears.
[]Once done it will ask to reboot, allow this
http://1.bp.blogspot.com/-vitKqfMQS4o/UEDylIQ7HJI/AAAAAAAABLc/Hx-IwqKoaxg/s1600/adwcleaner_delete_restart.jpg
[*]On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.
LAST >>>>
We need to get a fresh scan from FRST.
[*]If you still have the Addition.txt file on your desktop, please delete it now.
[*]Right click the FRST file on your desktop and select “Run as Administrator…” (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]If an update is available, the program will inform you and download the update. Allow it do this please. Otherwise, just wait for the “The tool is ready to use.” message.
[*]Please check the Addition.txt in the Option Scan section of FRST.
[*]Press the Scan button.
[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please copy and paste log back here.
[*]The tool will generate will another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
Information to Reply with >>>>
[] MBAM scan and fix log
[] AdwCleaner[C#].txt log file
[] Fresh FRST.txt and Addition.txt log files
[] How is your system running now?