i BOUGHT professional edition can't down load

General Topics
1

I just bought 4professional edition avast and It says their is an error and can’t complet it I’m no computer expert it would be nice to talk to some one

2

I suggest an installation from the scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. It will be good to accept the boot time scanning. Boot.
  6. Insert the license key.
  7. Check and post the results.
3

Did you use the Cnet download button link in the avast site ?
As some people have had problems with this on-line installation setup.

Download the latest version of avast! Pro Download http://www.avast.com/eng/download-avast-professional.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall (following Tech’s guide above). Ensure that you scroll down and select the avast direct download link for the English version and not Cnet as that is for an on-line installation (not what you want to do).