I am/was having a terrible experience with avast. I finally got to where I had one more answer and they would give me the 24/7 toll free number. GREAT!!! BUT I’ve called 5 times. And no one answered. What hours are they open??? Oh, I get it… 1-2 monday, 3-5 on tuesday etc… if only the 24 meant “in a row”. Today I finally just uninstalled everything avast and put in a BBB complaint!
I have tried to contact them also. Entered all the information, got a case number and the contact phone number (855-745-3255). Call gets immediately disconnected. I’ve been trying for over 1 week to get a refund. Seems like once they get your money, you’re not going to ever get it back.
Yep! So frustrating. I’m pretty sure my money is gone. I did take it off my computer. Had to search a couple of times to get it all…
I’m going to put a page on facebook and report them to BBB.
I was just able to get through to customer support and they are issuing me my refund. The support person was very helpful and courteous.
This site doesn`t even allow to post comments. Has anyone ever received a refund?