I cannot remove a rootkit virus

Avast Free Antivirus / Premium Security
1

New to troubleshooying pc problems but i seem to have a bad one

I have a virus called rootkit and have run multiple boot-time scans but virus keeps reappearing
I understand that it is writing to the MBR but does anyone know how to remove this

Apologies in advance but i have never used a forum and am worried i have posted in the wrong area

Please advise if anyone knows which direction i should follow

Thanks in advance for any replies

Regards

David

2

Hi run this little programme and post the log please

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

http://i1224.photobucket.com/albums/ee362/Essexboy3/aswmbrscan.gif

Click the “Scan” button to start scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/aswmbrsavelog.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

3

Tried to post but my reply seems not to post

Attached is the log file requested but i changed the .dat extension to .log to be able to post it. You will need to revert it

Thanks and kind regards

David

4

I think the log file posted has the same virus on it so please beware when viewing the log file

I have done a screenshot also, see attached file.

Is there any way of finding out how i got the virus

Regards

David

5

OK that answered the question

Re-Run aswMBR

Click Scan

On completion of the scan

Click the Fix Button [color=“#FF0000”]

http://i1224.photobucket.com/albums/ee362/Essexboy3/aswmbrtdl4.gif

Save the log as before and post in your next reply

6

I accidentally closed after running fix so ran it again

See attached screen for results

In case this is concluded can i thank you kindly for your swift help with my problem

Kindest regards

David

7

That looks good - any other problems ?

8

None at all unless you know how to reduce mortgages without banks knowing

I am sincerely impressed and thankful for your support with this

I can’t thank you enough on fix and turnaround time

Regards

David ‘Gosub’

9

No problem that was an easy one ;D

10

Easy or not, your knowledge was offered in great time and i am very grateful

Regards

David