I have a Windows 10 64-bit, and since I had to reinstall it (deleted everything, including Avast), I can no longer use the online installer (read installation log below), and even using the offline installer, which works, I also can no longer activate it (code activation and license file) nor loggin in the application. WHAT THE HELL IS HAPPENING?
Only the “free trial” license works. Please help me to solve this issue.
2018-03-21 01:15:05.069Infoinstup[3832,5348]Command: '"C:\Users\GUSTAVO\AppData\Local\Temp\_av_iup.tm~a07088\instup.exe" /edition:12 /ga_clientid:356f7db7-fdd5-4a8c-b060-5d8e3008b139 /guid:f65666bf-bbd5-4630-bc33-81a109d7b090 /prod:ais /sfx:lite /sfxstorage:C:\Users\GUSTAVO\AppData\Local\Temp\_av_iup.tm~a07088' 2018-03-21 01:15:05.069Infoinstup[3832,5348]CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz,8 2018-03-21 01:15:05.069Infoinstup[3832,5348]OS: Windows 10 (10.0.16299) x64 2018-03-21 01:15:05.069Infoinstup[3832,5348]Memory: 15% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:3966348/4194176K free 2018-03-21 01:15:05.069Infoinstup[3832,5348]DISKs: C:\ - 435GB free / 464GB total 2018-03-21 01:15:05.069Infoinstup[3832,5348]DISKs: D:\ - 54GB free / 931GB total 2018-03-21 01:15:05.069Infoinstup[3832,5348]DISKs: E:\ - 1464GB free / 2794GB total 2018-03-21 01:15:05.069Infoinstup[3832,5348]Running module version: instup.exe - '18.2.3827.0' 2018-03-21 01:15:05.069Infoinstup[3832,5348]Running module version: Instup.dll - '18.2.3827.0' 2018-03-21 01:15:05.084Infomutex[3832,5348]The ownership of the fallback mutex has been successfully taken. 2018-03-21 01:15:05.116Warningsettings[3832,5348]Did not find any values in file 'programData\avast5.ini' 2018-03-21 01:15:05.231Infoshepsync[3832,5348]Trying server IP address 'shepherd.ff.avast.com' 2018-03-21 01:15:05.769Infoshepsync[3832,5348]Download of config file from shepherd.ff.avast.com succeeded. 2018-03-21 01:15:05.801Infoshepsync[3832,5348]Config file successfully updated 2018-03-21 01:15:05.801Infoshepsync[3832,5348]Postpone interval was reset 2018-03-21 01:15:05.816Warningsettings[3832,7916]Did not find any values in file 'programData\burger_client.ini' 2018-03-21 01:15:05.872Infowizard[3832,5348]Running module version: HTMLayout.dll - '3.3.2.1' 2018-03-21 01:15:05.877Infowizard[3832,5348]Loaded module version: C:\Users\GUSTAVO\AppData\Local\Temp\_av_iup.tm~a07088\HTMLayout.dll - '3.3.2.1' 2018-03-21 01:15:05.929Infowizard[3832,5348]Setup gui was successfully started. 2018-03-21 01:15:05.929Infoinstcore[3832,5348]Sfx setup update has started. 2018-03-21 01:15:05.935Infoservers[3832,5348]Server definition(s) loaded for 'C:\Users\GUSTAVO\AppData\Local\Temp\_av_iup.tm~a07088\servers.def': 29 (maintenance:0) 2018-03-21 01:15:05.935Infoservers[3832,5348]ChooseServer: selected server 'Download k7105463 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:15:21.211Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:15:21.235Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k7105463.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1 2018-03-21 01:15:21.300Infoservers[3832,5348]ChooseServer: selected server 'Download w6813828 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:15:38.318Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:15:38.440Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6813828.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2 2018-03-21 01:15:38.486Infoservers[3832,5348]ChooseServer: selected server 'Download l2932126 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:15:55.497Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:15:55.554Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://l2932126.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3 2018-03-21 01:15:55.598Infoservers[3832,5348]ChooseServer: selected server 'Download n4464433 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:16:12.618Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:16:12.802Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 4 2018-03-21 01:16:12.842Infoservers[3832,5348]ChooseServer: selected server 'Download r3015597 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:16:29.852Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:16:29.905Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 5 2018-03-21 01:16:29.929Infoservers[3832,5348]ChooseServer: selected server 'Download l8963012 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:16:46.936Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:16:46.968Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 6 2018-03-21 01:16:47.005Infoservers[3832,5348]ChooseServer: selected server 'Download y6053546 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:17:04.014Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:17:04.029Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 7 2018-03-21 01:17:04.061Infoservers[3832,5348]ChooseServer: selected server 'Download h2076260 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:17:21.092Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:17:21.098Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 8 2018-03-21 01:17:21.130Infoservers[3832,5348]ChooseServer: selected server 'Download l2591751 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:17:38.149Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:17:38.149Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 9 2018-03-21 01:17:38.180Infoservers[3832,5348]ChooseServer: selected server 'Download n4464433 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:17:55.183Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:17:55.220Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 10 2018-03-21 01:17:55.243Infoservers[3832,5348]ChooseServer: selected server 'Download s5732833 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:17:57.247Infoservers[3832,5348]ChooseServer: selected server 'Download n4944709 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:18:12.250Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:18:12.490Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://n4944709.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1 2018-03-21 01:18:12.524Infoservers[3832,5348]ChooseServer: selected server 'Download s5732833 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:18:29.541Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:18:29.579Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s5732833.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2 2018-03-21 01:18:29.610Infoservers[3832,5348]ChooseServer: selected server 'Download v6959781 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:18:46.605Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:18:46.830Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v6959781.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3 2018-03-21 01:18:46.906Infoservers[3832,5348]ChooseServer: selected server 'Download n4944709 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:19:03.904Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:19:03.940Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 4 2018-03-21 01:19:03.998Infoservers[3832,5348]ChooseServer: selected server 'Download r1513284 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:19:21.020Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:19:21.452Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 5 2018-03-21 01:19:21.552Infoservers[3832,5348]ChooseServer: selected server 'Download b1652951 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:19:38.578Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:19:39.032Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 6 2018-03-21 01:19:39.217Infoservers[3832,5348]ChooseServer: selected server 'Download v6197912 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:19:56.221Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:19:56.341Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 7 2018-03-21 01:19:56.378Infoservers[3832,5348]ChooseServer: selected server 'Download l2932126 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:20:13.385Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:20:13.754Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 8 2018-03-21 01:20:13.886Infoservers[3832,5348]ChooseServer: selected server 'Download d0566038 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:20:30.898Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:20:30.982Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 9 2018-03-21 01:20:31.067Infoservers[3832,5348]ChooseServer: selected server 'Download r3015597 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:20:48.080Errordldwrap[3832,5348]HttpGet: download failed with error 0x00002bdc! 2018-03-21 01:20:48.186Errordldwrap[3832,5348]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 10 2018-03-21 01:20:48.218Infoservers[3832,5348]ChooseServer: selected server 'Download b1652951 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'. 2018-03-21 01:20:50.236Errorengine[3832,5348]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error] 2018-03-21 01:20:50.452Warningsettings[3832,7916]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini' 2018-03-21 01:20:50.452Warningsettings[3832,9552]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'