I can't update it manually

Avast Free Antivirus / Premium Security
1

I click the updater and nothing happens. My firewall isn’t blocking it.

2

Basically, check:

  1. If the servers.def file is corrupt or 0KB (C:\Program Files\Alwil Software\Avast4\Setup\servers.def).
    You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the one in the avast setup folder.

  2. If your subscription allows the update right now (i.e., if it is not expired).
    I hope you haven’t bought a license from a site on this list: http://www.avast.com/eng/fraudulent-sales-of-avast-products.html

  3. If your firewall settings and allow avast.setup to connect.
    If you’re not sure, just turn off your firewall (to be sure the update failure is not due to it).
    Maybe you should ‘remove’ avast.setup entry, try to update, receiving a new alert from the firewall, allowing it and checking it to remember.

  4. Check your proxy settings into avast!:
    Left click the avast icon > Settings
    Update (Basic) > Details > Proxy
    Make sure your browser is not set to “Work Offline” (this option is generally in the File menu).
    If it doesn’t help, try switching from “Auto-detect” to “No proxy” (I’m assuming you’re not connecting to the Internet via proxy).
    You can run proxycfg -d in a DOS window to make your computer connect direct, without proxy. You can run proxycfg -h for help.

3

Firewall isn’t blocking it and 4 looks to hard to do for me. My subscription is not over yet I got this in the summer.

4

Please, post the last 50-100 files of avast log files:
C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
C:\Program Files\Alwil Software\Avast4\Setup\setup.log

5

How do I find that?

6

Where did you install avast?
I’ve posted the default installation folder, just browse to \DATA\log\ folder and for the \Setup\ folder and the log files will be there.
Open then in Notepad, copy the last lines, post them here…

7

I can’t upload it its too big my browser froze when I hit post

8

If I can’t fix this I don’t know what I’ll do.

9

Open them in Notepad. Copy and paste here only the last 100 lines of it… or a little less if the forum refuses to accept them.