i do a cleanup , go to apps and they all have uncleared cache

is this app not supposed to clear cache ?

Hi,

If it is hidden cache, you might want to try Deep Clean. Please see this guide:https://support.avast.com/en-ww/article/Cleanup-Premium-FAQ/?option=mobile

if i open any app under storage i see number next to cache so that cant be hidden right ?

Hi,

That would fall under hidden cache. To clean this type of cache for all apps you would use Deep Clean.

ok thank you

Hello, I use the premium cleanup under android 11and I have the same problem because I don’t have deep clean!!
On my tablet under android 9 it’s available.

Regards
Achim

download sd maid and pay for pro its very cheap and once off payment

Hi,

What is the make and model of your phone?

Xiaomi Mi Note 10 Pro, Android 11, MIUI
Global 12.5.5 Stabil

Hi,

To confirm, you have activated Avast Cleanup on this phone but the Deep Clean feature is missing (if you tap the Menu icon there is no Deep Clean under Cleanup Premium)?

Yes, that’s correct

Hi,

Our developers are working on a fix as it is currently not available on Xiaomi Mi Note 10 Pro, Android 11, MIUI
Please accept our apologies for any inconvenience caused.

Hello,
it’s ok, I’m waiting for an update.
Thanks for your quick answers and informations.

Regards
Achim