I got two Malware or virus that I can't get rid of. HELP!

One is C:\Program Files\wshark.exe[UPX]\Embedded_R#645300]\image Win32: Genome-IO [trj] Trogen Horse. The second one is C:\Docume-1\Chris\LOCALS-1\Temp\win6f.tmp, WIN32 Dropper[Drp], Dropper

Can you help me get rid of these the Avast software can’t move these to chest or delete and keep popping up. THANKS!

I suggest:

  1. Clean your temporary files.
  2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
  3. Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, it is better and safer to send the infected file(s) to quarantine (Chest), rather than simply deleting them.
  4. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  5. Make a HijackThis log to post here or this analysis site. Or even submit the RunScanner log to to on-line analysis.
  6. Clean your Hosts file (replacing it) with HostsMan tool.
  7. Disable System Restore and then reenable it again.
  8. Immunize your system with SpywareBlaster.
  9. Check if you have insecure applications with Secunia Software Inspector.

try first

Malwarebytes Anti-Malware 1.46 http://filehippo.com/download_malwarebytes_anti_malware/
always update before you scan so you have the latest database
click the remove selected button to quarantine anything found
you may post the scan log here

and of course you also have the avast! 5 Boot Time Scan
http://sites.google.com/site/spg20scottsweb/home/avast-5-boot-time-scan

Thank you I will try :slight_smile: