In my case, however, it says “The Avast! service is turned off.”, which makes Avast! literally useless. The Resolve All option seems to work at random. Sometimes, it does fix the problem (not always on the first time, but still), but other times it can’t fix it at all. I already tried “clean” install and repairing Avast!, but to no avail. I’m running Windows 7 64-bit Home Premium. I had no problems with Avast! whatsoever up until this one. Sorry for my terrible English.
For a real clean install of avast I recommend this:
Go to the windows update website. ( http://update.microsoft.com ) and install all updates available for your system.
You may have to visit that website/reboot multiple times before everything is installed.
Check device manager and make sure there are no errors there at all.
No red cross(es), no exclamation mark(s).
If any is there, solve that first by installing the latest correct drivers for the device.
Next:
First make sure there are no remnants of a previously install av other than avast. http://www.ache.nl > malware > remove (old) av
Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
Now I see why my clean install didn’t work, I did those two steps in the opposite order. Not to mention, I did not use Rejzors’ uninstaller at all! I’ll report back ASAP.
