I HAVE VIRUSES ON MY COMPUTER. PLEASE HELP!!!!

Avast Free Antivirus / Premium Security
1

Hi there,

I was wondering if you could help me. I have the following viruses on my machine which I have had for some time and am unable to clear them. They are:

  • JS pdfka – gen EXP
  • Win 32 malab – U cryp
  • JS pdfka – gen EXP 1or I

The questions I have are:

  1. What are these viruses
  2. How serious a threat are they
  3. can they be removed from my computer and if so, how

Please could someone help me on this as I just don’t know how to get rid of them. I have done a back up and system restore, although this has not helped at all.

What do you suggest?

Many thanks

2

how did you detect them…did you run a scan?
what type of scan?
have you changed any of the default scan settings?
where are they located? c/…/…/

can you attach a screenshot of the scan result?

JS pdfka seems to be pdf exploit

Win 32 malab – U cryp…do you mean W32:malob ?
https://blog.avast.com/2009/07/29/what-to-imagine-behind-win32malob-cryp/