I keep getting alert for viruses via MS Edge

General
1

I keep getting alert "virus detected via MS Edge, run virus scan, boot scan full virus scan, Avast Premium says everything is fine.

2

Lacking in detail to get an idea of what it might be.
A screenshot of the Avast Alert window with the see Details option selected might help.

That said are you actually trying to connect to that site ?
If not start by clearing your browser cache and cookies, including 3rd party cookies and restart your browser.[br]If that resolves it you should be good to go.

  • If it doesn’t try running your browser with add-ons disabled. -
  • If that resolves it, have you added or updated any add-ons ? -
  • If so try disabling that add-on - and restart and try again.
  • If still not resolved and you are using Chrome based browser ‘Edge in your case is’
  • try this suggestion by Avast Team member ‘lukor’ - What about page notifications? Here: chrome://settings/content/notifications ? Do you have all cleared?
3

Sorry for the lack of detail. I’m not trying to connect to any site. These popups occur on the desktop with no browser open. Avast antivirus doesn’t detect any viruses. I get all sorts of popups ie, Norton antivirus subscription expired, then AVG detects 5 virus. Then Norton life lock credit card data may be at risk. At the bottom of these popup boxes there is a small note “via MS Edge”. I have no extensions or add on in Edge, or any other browser. This is a new refurbished computer I bought from Blair Technology Group about a month ago. There is not a lot on this machine. The other issue is when I try to access the browser setting, the popups that come up block the settings menu. Thanks for the help.

4

Are you running multiple Antivirus products ?
As this “AVG detects 5 virus” yes you are, whilst there are lots of underpinnings designed by Avast, AVG is also in Gendigital.

Whilst Avast, AVG and Norton are part of the Gendigital Group - Google Search

Some of these popups sound more like ads/notifications.

5

The only antivirus that I have is Avast. These popups happen so fast one right after the other.

6

As I said:

Have you tried any of the other suggestions I mentioned ?
Which weren’t browser related but Avast Settings.

If so was the outcome (as there really little else to work with) ?

I’m just wondering if there weren’t remnants of other AVs on this refurbished system.

Note - I’m an Avast user and not an Avast Team member.

7

I was able to finally catch a break between popups and get into the settings and clear the cache and cookies, that seemed to do the trick. Thanks for your help.

1 Like
8

You’re welcome.