I have this virus/malware??? called jlwjwpashdw.exe. that I can’t seem to get out of my computer. It’s basically a Windows Shield program that comes alive when I restart my computer. I have a PC a Dell. I’ve run my Avast and Malware anti-virus programs and nothing.
Is there another way to search for this file, find it, quarantine and/or delete it.
Please I need your help,
I’m not very computer savy
Thank You,
Adrian
It helps to know your operating system and Service Pack level. 
RAM on the system is useful as well.
TRy this - it will let me see where the file is and then delete it
http://www.geekstogo.com/misc/guide_icons/OTLI.gif
OTL - Download or alternative link here and here to your desktop
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.*
%systemroot%\Fonts*.com
%systemroot%\Fonts*.dll
%systemroot%\Fonts*.ini
%systemroot%\Fonts*.ini2
%systemroot%\Fonts*.exe
%systemroot%\system32\spool\prtprocs\w32x86*.*
%systemroot%\REPAIR*.bak1
%systemroot%\REPAIR*.ini
%systemroot%\system32*.jpg
%systemroot%*.jpg
%systemroot%*.png
%systemroot%*.scr
%systemroot%*._sy
%APPDATA%\Adobe\Update*.*
%ALLUSERSPROFILE%\Favorites*.*
%APPDATA%\Microsoft*.*
%PROGRAMFILES%*.*
%APPDATA%\Update*.*
%systemroot%*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu*.lnk /x
%systemroot%\system32\config\systemprofile*.dat /x
%systemroot%*.config
%systemroot%\system32*.db
%PROGRAMFILES%\Internet Explorer*.dat
%APPDATA%\Microsoft\Internet Explorer\Quick Launch*.lnk /x
%USERPROFILE%\Desktop*.exe
%PROGRAMFILES%\Common Files*.*
%systemroot%*.src
%systemroot%\install*.*
%systemroot%\system32\DLL*.*
%systemroot%\system32\HelpFiles*.*
%systemroot%\system32\rundll*.*
%systemroot%\winn32*.*
%systemroot%\Java*.*
%systemroot%\system32\test*.*
%systemroot%\system32\Rundll32*.*
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.
[b]I’m using Windows XP
Home Edition Version 2002
Service Pack 3
2.52 GHz, 512 MB of RAM[/b]
SO this is what I found out:
This is where it’s it:
Documents and Settings\Adrian\Local Settings\Application Data\hkpcipvag\jlwjwpashdw.exe/htmlMain.htm#
How do I delete this?
If you run OTL with the custom scan as in my previous post I will be able to remove that and any other elements