Hi, I think my computer is infected and the infection on my computer this thing deep traditional tools will not be able to help find the infection, so I want to use these tools and tell me how to use them, are called or DSS OTL, aswMBR. exe, RogueKiller.exe, and Farbar Recovery Scan Tool
Well I can think of, that yesterday the avast! I detect a threat when entrava on a website and I get the notifications under a red alert warning that said Malware Blocked and not the first time it happens sometimes before I happened to enter a website and jump an alert of vast! of infected website …
to see if there is any expert on the forum to help me with the query, and use these tools to check if my computer is clean or not and all ok …
a question, malwarebytes anti malware already installed on my computer I have 5 months or more … I do upgrade the program only? or uninstall and reinstall the malwarebytes?
You just need to run MBAM, AdwCleaner, OTL, and aswMBR.exe. You already know how to do it for MBAM and AdwCleaner. You told me you have used them before.
You do not need to disable your AV or do anything in Safe Mode. Sometimes OTL or aswMBR.exe will not run because MBAM so if you have it active ( Pro ) just unclick the protection modules and exit MBAM.
so you see that everything is clean in the reports? since the problem I’ve mentioned, is before yesterday avast! alerted me to a web page infected, and previously also happened to me…
it would help if you would give more specific details about the “webshield”-alert… it you saw the alert while you were just surfing the internet, it probably is nothing to worry about… however, if you are seeing the same alert, repeatedly, indicating that something on your computer is trying to “phone home”, that is different…
some other people have reported that they are getting repeated webshield-alerts, where something on their computer is trying to “phone home”, to download a malicious file… see this thread, for example:
so, you need to give more specific details… again, if you just happened to try to open a webage and it was blocked, that is nothing to worry about… but if you are repeatedly getting the same alerts when something on your computer is trying to “phone home”, that is different…