I was charged for subscription that was deactivated

[julia.merkusheva]

I de-activated VPN subscription but received a bill for taking money from my account for whole year!

[Asyn]

→ https://support.avast.com/en-ww/article/Sale-Billing-FAQ/

[davidstarpro]

We have a similar problem. I paid 1 year of License and they already cut my service due to a supposed reimbursement request. I am waiting for a fair and legal solution.

[DavidR]

You had a response by an Avast Team member, in your other topic. Until that is resolved one way or another they are unlikely to reactivate the license.

@r@vast

@davidstarpro

On November 23 2020 I paid a license for 1 year of Avast Secure Line and now my license has been canceled for no reason. This is a THEFT because my license expires until November 23 2021. Is there someone from Avast who can explain to me why they canceled my subscription or license?. ID de pedido 85056283800

Hi,

The license was cancelled since you initiated a chargeback on January 7, 2021.