important files got deleted

hello support team,

hope you are fine. my avast clean up deleted a huge amount of important files?
how will i get them back?

Greetings

Marcel

https://support.avast.com/en-ww/article/211/#idt_0350 (Rescue Center)

Hello Asyn thanks for your fast answer

i already did that, but my junk files are still untraceable, does it take some time until i get them back or what do i have to do?
thanks for your understanding

Marcel

Which version of Cleanup Premium…?

i bought it yesterday so it will be the newest one

the version is 17.3 (build 4228)

Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact

Thank you!

You’re welcome.