inbound and outbound clean message in same sent email

i have windows live mail, and avast set up on 2 computers, which also share the internet thru a router/modem

i send my emails thru my gmail account, inside of windows live mail,

when doing so, i have avast oubound clean message on email, but also a second message, avast inbound clean(few seconds later)… why?


While I can’t help you, hopefully someone will be able to soon.


How are you testing this? Is the sender email address different than the recipient? Or are you sending a test email to yourself?

Do you have “insert note into clean message (incoming)” checked in mail shield expert settings?

i send email to another recipient, yes i have checked all options to include avast messages inside email

im begining to think it has to do with “all mail” folder within default gmail setup. this folder contain all mail sent, received, & drafts…(this is apart from fromthe usual inbox, sent, draft , individual folders

could it perhaps be reading my sent email as an incoming message relative to the “all mail” folders perspective…?

I think it is in the sent message folder. Mine does it too. I think it is because the file is sent, it is copied to the sent message folder. Then when the folders are resynced with Windows Live Mail it is scanned by Avast adding the inbound file clean note. If you look at gmail through your web browser it only shows outbound message clean in the sent mail folder. Or at least mine does.

I have two email addresses and when I send from the gmail account to the msn account the msn account is only tagged with the outbound message clean note.

I look at it as incoming and outgoing. Not just inbox only.

ill try without the ALL mail folder, i think that will stop it…its a bit annoying - especially for the recipient

okay as soon as I saw the title of this thread I thought “Gmail/IMAP” … so, your recipient should only see the outbound avast message, while you keep a copy of your sent message on Gmail server that will sync with your client (Windows Live Mail here), becoming in turn an incoming message okay? ;D … meaning that it will get the inbound clean message mention from avast, and in the end you got both.

Not syncing the all mail folder won’t change anything :wink:

FYI, I had to disable the out bound clean message on my PC’s because email recipients using NIS 2011 complained NIS marked the emails as spam. Must be because the message contains a link to Avast? No wonder I hate Symantec!

Bill

got it, thanks to ALL :slight_smile: easy one, n’est-ce pas :wink: