Hi
I’ve been trying to clean a very slow computer. I ram malwarebytes a couple of time, it found a couple of problems, cleaned them but it didi not help. So, I ran Eset. it tool 23 hours to go through 380,000 files and returned 28 infected files. it cleaned 21 but left, i suppose the remaining 7.
Now, I ran nmalwarebytes for you (1 problem) and the other scan and am attaching logs, as well as the log from Eset.
I would be very grateful if you found the time to look at them.
many thanks
Hi there, first you must uninstall Chrome, you can re-install once we have finished
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2363029007-1819767463-4179413500-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO: UniDeals -> {dc5e0769-bbe5-4f64-9a25-0e25ec0f8fa9} -> C:\Program Files\UniDeals\YTqN2ieaT41BOR.dll No File
BHO: youtubeadblocker -> {fe9edae9-c43e-4b61-ae23-a22546fc995b} -> C:\Program Files\youtubeadblocker\j7boYkYji8cyxX.dll No File
CHR StartupUrls: Profile 1 -> "hxxp://google.com/"
CHR DefaultSuggestURL: Profile 1 -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-04]
CHR Extension: (YouTube) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-11-03]
CHR Extension: (Google Search) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-11-03]
CHR Extension: (Magisto - Magical Video Editor) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ghmngbmfdgknokcefmkbjlcjabdklnlk [2013-11-03]
CHR Extension: (No Name) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gkddaofiamhgfjmaccfcfpfolpgbeomj [2015-02-15]
CHR Extension: (We Heart It) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\iblenkmcolcdonmlfknbpbgjebabcoae [2013-11-03]
CHR Extension: (Nyan Cat Fever!) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jedihocednpliifpnhkgdjcfdocaaldl [2013-11-03]
CHR Extension: (No Name) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jklljiahjgoglchglekebfljnmbaleig [2015-02-15]
CHR Extension: (Webcam Toy) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lfbgimoladefibpklnfmkpknadbklade [2013-11-03]
CHR Extension: (No Name) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mcafejemebbngbglfoinpoaannbihjna [2015-02-15]
CHR Extension: (No Name) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mjcnijlhddpbdemagnpefmlkjdagkogk [2015-02-15]
CHR Extension: (Woot! Watcher) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nanjbjffndkhfmfmajgjieopjpckpeho [2015-02-13]
CHR Extension: (Google Wallet) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-11-03]
CHR Extension: (DivX Plus Web Player HTML5 <video>) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nneajnkjbffgblleaoojgaacokifdkhm [2013-11-03]
CHR Extension: (Gmail) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-11-03]
CHR Profile: C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2
CHR Extension: (Google Docs) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\aohghmighlieiainnegkcijnfilokake [2013-11-03]
CHR Extension: (Google Drive) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-11-03]
CHR Extension: (FTdownloader V4.0) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\bebnnlollpcjnfpkafhoclljaojgnfok [2013-11-03]
CHR Extension: (YouTube) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-11-03]
CHR Extension: (Google Search) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-11-03]
CHR Extension: (iVIDI.org plugin) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\giacfgjdclhnmkacnfbaljbmpnelflol [2013-11-03]
CHR Extension: (iVidi Chrome Toolbar) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\kpdhgpkkloealnjnmepfhanpcleldbef [2013-11-03]
CHR Extension: (Woot! Watcher) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nanjbjffndkhfmfmajgjieopjpckpeho [2015-02-13]
CHR Extension: (Google Wallet) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-11-03]
CHR Extension: (DivX Plus Web Player HTML5 <video>) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nneajnkjbffgblleaoojgaacokifdkhm [2013-11-03]
CHR Extension: (Gmail) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-11-03]
CHR Extension: (UniDEAlsse) - C:\ProgramData\icfabdmmemdkndogjgbhkpjbkggpbbaj\ [2013-11-03]
CHR Extension: (UniDEalSe) - C:\ProgramData\kmblgllaocdomjgfjpcpakeekfchbige\ [2013-11-03]
CHR Profile: C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3
CHR Extension: (Google Docs) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\aohghmighlieiainnegkcijnfilokake [2013-11-03]
CHR Extension: (Google Drive) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-11-03]
CHR Extension: (FTdownloader V4.0) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\bebnnlollpcjnfpkafhoclljaojgnfok [2013-11-03]
CHR Extension: (YouTube) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-11-03]
CHR Extension: (Google Search) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-11-03]
CHR Extension: (iVIDI.org plugin) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\giacfgjdclhnmkacnfbaljbmpnelflol [2013-11-03]
CHR Extension: (iVidi Chrome Toolbar) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\kpdhgpkkloealnjnmepfhanpcleldbef [2013-11-03]
CHR Extension: (Woot! Watcher) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\nanjbjffndkhfmfmajgjieopjpckpeho [2015-02-13]
CHR Extension: (Google Wallet) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-11-03]
CHR Extension: (DivX Plus Web Player HTML5 <video>) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\nneajnkjbffgblleaoojgaacokifdkhm [2013-11-03]
CHR Extension: (Gmail) - C:\Users\Katerina\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-11-03]
CHR Extension: (UniDEAlsse) - C:\ProgramData\icfabdmmemdkndogjgbhkpjbkggpbbaj\ [2013-11-03]
CHR Extension: (UniDEalSe) - C:\ProgramData\kmblgllaocdomjgfjpcpakeekfchbige\ [2013-11-03]
CHR HKLM\...\Chrome\Extension: [nneajnkjbffgblleaoojgaacokifdkhm] - C:\Program Files\DivX\DivX Plus Web Player\chrome\DivXHTML5\DivXHTML5.crx [2013-04-02]
R2 iSafeService; C:\Program Files\Elex-tech\YAC\iSafeSvc.exe [118048 2014-12-04] (Elex do Brasil Participações Ltda)
R1 iSafeKrnl; C:\Program Files\Elex-tech\YAC\iSafeKrnl.sys [215336 2014-12-04] (Elex do Brasil Participações Ltda)
R1 iSafeKrnlKit; C:\Program Files\Elex-tech\YAC\iSafeKrnlKit.sys [83112 2014-12-04] (Elex do Brasil Participações Ltda)
R1 iSafeKrnlR3; C:\Program Files\Elex-tech\YAC\iSafeKrnlR3.sys [38440 2014-12-04] (Elex do Brasil Participações Ltda)
R1 iSafeNetFilter; C:\Windows\System32\DRIVERS\iSafeNetFilter.sys [43688 2014-11-03] (Elex do Brasil Participações Ltda)
S3 iSafeKrnlBoot; system32\DRIVERS\iSafeKrnlBoot.sys [X]
2015-02-13 23:04 - 2015-02-17 18:48 - 00000000 ____D () C:\ProgramData\icfabdmmemdkndogjgbhkpjbkggpbbaj
2015-02-13 23:03 - 2015-02-17 18:49 - 00000000 ____D () C:\ProgramData\{afcb2103-00b9-7c80-afcb-b210300b840c}
2015-02-13 23:02 - 2015-02-17 18:49 - 00000000 ____D () C:\ProgramData\{91fd96e5-b77b-10cd-91fd-d96e5b775b96}
2015-02-13 23:00 - 2015-02-13 23:00 - 00000000 ____D () C:\Windows\system32\X86
2015-02-13 23:00 - 2015-02-13 23:00 - 00000000 ____D () C:\Windows\system32\AMD64
2015-02-13 22:50 - 2015-02-17 18:48 - 00000000 ____D () C:\Program Files\Woot! Watcher
2015-02-13 22:47 - 2015-02-17 18:48 - 00000000 ____D () C:\Program Files\UniDEalSe
2015-02-13 22:47 - 2015-02-13 22:47 - 00000000 ____D () C:\ProgramData\5578809426673214699
2015-02-13 22:42 - 2015-02-17 18:48 - 00000000 ____D () C:\ProgramData\kmblgllaocdomjgfjpcpakeekfchbige
2015-02-13 22:37 - 2015-02-17 18:49 - 00000000 ____D () C:\ProgramData\{89e0f866-a0ce-8610-89e0-0f866a0ce19a}
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: {9D2E37F8-29A6-48D7-85B6-C644962A5DF7} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-10-20] (Google Inc.)
C:\Program Files\youtubeadblocker
C:\Program Files\UniDeals
C:\Program Files\Elex-tech
C:\Users\Katerina\AppData\Local\Google\Chrome
C:\Program Files\Google\Chrome
C:\Windows\System32\DRIVERS\iSafeNetFilter.sys
C:\Windows\system32\DRIVERS\iSafeKrnlBoot.sys
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Hi
Sorry for the delay; it was night-time here.
The system seems faster already.
Here go the logs.
Sorry, the other log did not go through…
You may now re-install Chrome if you wish. After that let me know what problems remain
Hi essexboy
The computer is running better but something is still lurking in the background. Malwarebytes does an automatic scan and it keeps throwing up an infection even if it is cleaned each time (see attachment)
I tried to run Eset again to see if this time it went through in a short time (before it took 23 hours) and this morning it is still on 31%after 10 hours and it has 4 infections: variants of Win32ELAX/ (followed by AS, BX, BP, BS)
there is nothing in that malwarebytes log … attached wrong log?
That’s what I believed was exported. How can I retrieve the log?
I found it!
It seems that I exported before cleaning…
And what about the ESET threats? The programme closed suddenly when it was 12 hours running.
The MBAM report is of an orphan registry entry and is inconsequential
What is the location of the threats ESET found ?
hi
The eset closed itself… I’m dping a new scan
Hi, finally…
I’m attaching eset log. It cleaned the 4 infections.
I am getting an unusual number of pages not opening and a box saying that there is a script preventing it. Also nearly impossible to reopen pages from the bottom bar: as you hover over the browser icon the list appears but then it’s cat and mouse trying to select and open the page as the list disappears…
This computer has Windows7 Starter
Look at the locations in the log.
Farbar already removed them and put them in quarantine.
Nothing to worry about as it seems.
It is like:
Did you throw away that rotten tomato?
Yes, I did. I threw it in the trashcan.
Open the trashcan (before you empty it ofcourse) and you can still see the tomato there.
But it was removed from the refrigerator (or where ever it was) and can’t infect other vegetables.
Lets clear the tools and see what problems remain
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
Many thanks for your help, essexboy
Regards
qim
How are the browsers behaving now ?