Infected with Win32:Dialer-DW [Trj] and don't know what to do next.

Viruses and worms
1

So, I scanned my computer and avast said it found a Win32:Dialer-DW and can someone explain what it is. Avast recommended that I leave it in the virus chest and so that’s what I did. So what happens and/or what do I do next? Can Avast delete the detected infection off my computer or does it only scan for the infections and I have to remove it on my own? Or should I just leave it in the virus chest? Oh and about the virus chest it is just a place where infections are contained right? So once an infection is in the virus chest it can’t harm your computer anymore right? Sorry for all the questions I’m unsure of what to do next and what some things are. That’s why I registered to clear things up for future references when I use avast.

2

Send to Chest is “cleaning” the computer the safest way. Files into Chest are safe to be kept for further analysis.
Next steps could be the general cleaning procedure:

  1. Clean your temporary files.
  2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
  3. Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.
  4. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  5. Make a HijackThis log to post here or this analysis site. Or even submit the RunScanner log to to on-line analysis.
  6. Clean your Hosts file (replacing it) with HostsMan tool.
  7. Disable System Restore and then reenable it again.
  8. Immunize your system with SpywareBlaster.
  9. Check if you have insecure applications with Secunia Software Inspector.
3

Follow Tech’s advice above and let us know the results.

The below link sill give you some information about this malware :

http://www.spywarelib.com/remove-Trojan-Dialer-dw.html

4

Tech already gave 9 possible solution to solve win32:dialer virus. I think it is already enough and surely at least some of them can target the solution. If the procedure is not yet effective, better to reformat your computer completely. Call Center Software