hi every one
im posting for the first time because im desesperate.
each time i turn on my computer, after a while, avast detect an infection of system32\drivers\atapi.sys
I have tried several things i read on other topics but i can’t get rid of it.
i have attached a GMER log file. can someone help me please?
ok now i have an even bigger problem.
now, windows doesn’t start successfuly
i tried safe mode but i still get a blue screen:
STOP: 0x0000007B (0xF78A6524,0XC0000034,0x00000000,0x00000000)
ISOBurner this will allow you to burn OTLPE.iso to a CD and make it bootable. Just install the programme, from there on in it is fairly automatic. Instructions
Second
[*]Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
[*]When downloaded double click and this will then open ISOBurner to burn the file to CD
[*]Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here
[*]As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads
[*]Your system should now display a Reatogo desktop. Note : as you are running from CD it is not exactly speedy
[*]Double-click on the OTLPE icon.
[*]Select the Windows folder of the infected drive if it asks for a location
[*]When asked “Do you wish to load the remote registry”, select Yes
[*]When asked “Do you wish to load remote user profile(s) for scanning”, select Yes
[*]Ensure the box “Automatically Load All Remaining Users” is checked and press OK
[*]OTL should now start.
[*]Under the Custom Scan box copy/paste this in netsvcs
%SYSTEMDRIVE%*.exe
/md5start
iaStor.sys
nvstor.sys
atapi.sys
/md5stop
[*]Press Run Scan to start the scan.
[*]When finished, the file will be saved in drive C:\OTL.txt
[*]Copy this file to your USB drive if you do not have internet connection on this system.
[*]Right click the file and select send to : select the USB drive.
[*]Confirm that it has copied to the USB drive by selecting it
[*]You can backup any files that you wish from this OS
[*]Please post the contents of the C:\OTL.txt file in your reply.