Installing registration key in V5

Avast Free Antivirus / Premium Security
1

I know I must be missing something obvious, but after I get V5 installed (I was running 4.8) and I get a registration key, I can’t find anyway to insert it. I looked at the tutorial video, but it’s still for version 4. When I right click on the new orange ball, then on about, then on registration, it tells me I’m registered for a month, but there’s no place I can find to insert my new registration key.

Dan

2

You don`t say avast free or pro

avast free page 8
http://www.avast.com/documentation/quick-start-guide-free-en-ww.pdf

avast pro page 7 - 8
http://www.avast.com/documentation/quick-start-guide-pro-en-ww.pdf

3

It’s the free version. When I go to the section on registration, it tells you what to do if you’re not registered, but I am (because I had 4.8 installed). But the registration is only good for two months. So I get a new registration key, and that’s what I want to insert (so I’ll be good for the next 14 months), but I can’t figure out how to do it, and it’s not mentioned in the quick start guide and it appears the installation guide and the user’s guide still refer to 4.8.

Dan

4

have you tried doing the online (keyless) registering from inside the avast program, as you see on page 8

5

You can’t do that if you’re already registered. The register now button isn’t there.

6

then i think i would try the uninstall tools and start from scratch

4.8 remover http://www.avast.com/uninstall-utility
5.0 remover http://public.avast.com/~forejt/aswClear.exe

7

have you looked in the helpfile in the program? top right corner

8

Yes I have looked in the help file. It says:

If you are using avast! on a computer that is not currently connected to the Internet, you can register on another computer by completing our online registration form. From the registration screen, simply click on “Registration form”. After entering your registration details, an email containing your license key will be sent to the email address that you entered. When you receive the email, follow the instructions to copy the license key, then open the avast! registration screen and click on “Insert the license key”. In the new window that opens make sure the full license key is entered and that it exactly matches the license key that was sent in the email.

The email says:

Next steps:

  1. Check that you have installed avast! antivirus on your computer! To download avast antivirus now, go to http://www.avast.com/eng/programs.html
  2. Highlight the license key above, then right click on it and select Copy 3. right click the blue a-ball in the bottom right corner of the screen, then left click About avast! 4. Left click License key 5. Right click in the empty License Key box then select Paste 6. Click OK . Your license key is now inserted and the program can now be used free of charge for a further 12 months.

There is no “Insert the license key” on the registration screen of V5, just for Pro or Internet Security which is looking for a file.

The email also seems to be meant for 4.8, as there is no License Key box in V5.

I know this just can’t be that hard.

Dan

9

well when i registered my fresh avast 5 free, i did the keyless online registering, click the register button, fill out the form, name and email, klick and done
The other way of registering i have not tried