After the update to 4.6.652, everything was working fine. Today I have to manually start the internet mail provider (stop the provider, use on-access control, start it and then it is ok)
I do not have to power off for 4-5 minutes for it to take effect–it does start running immediately.
A repair did not work…
Should I go ahead a do another install, or is there a simple solution that I am overlooking?
I ask about a simple solution because I don’t want to go through the same mess as before when I had problems with the internet mail provider…
Greetings, vojtech…
Because it did not start automatically. After the last problem I had with the internet mail provider, I have the habit of making sure all providers are working before I go online. (Hovering over the a icon to make sure there are 5 of the 8 providers running–I do not use P2P, Instant Messaging, or Outlook).
This problem occurs only with internet mail provider, the others start automatically…
Again this morning, I had to start it manually. And I usually wait 4-5 minutes to make sure that all programs are loaded before I open IE.
No…
Again this morning I had to stop the internet mail provider, then manually start it from On-Access Protection Control. It started with “waiting for a subsystem to start” then, within a few seconds, the provider is currently running.
Walker, the problem is not the same. I can manually start the internet mail provider–I must stop it then use On-Access Protection Control to start it. Within a few seconds, it goes from “waiting for a subsystem to start” to the provider is currently running. I do not have to power down for it to start.
Technical, it will not start when I open Outlook Express unless I have manually started it.
For right now, all I care about is being able to safely do personal business online.
My grandfather died yesterday…last week, my father’s favorite Aunt Polly died. That’s three deaths in the family in a very short time.
So all I really care about is being protected when I need to do any transactions online. I’ll addresss the mail provider problem later…
So sad :‘( :’(
Your mother talk me about aunt Polly a long time ago. She admired him very much.
What can we say about computers when real life come so deep hard :-[ :-\
About avast!, most probably the new update messed everything again in your system.
I can’t imagine what is happening as I never had this trouble. For me avast! worked every time since from the beginning :-[
It will all work out. It’s just easier now to let things go until my heart hurts less.
But I still have trust in Avast! protecting my computer and that is a relief.
Strange, but it took me this long to realize this is my computer, and to stop thinking of it as my mother’s.
I am sorry to hear about your sad news. My best wishes to you and your family.
I understand that there are subtle differences, but it is very similar to your previous problem and because the underlying cause was never found it may well be related.
I assume your machine ran ok after Vojtech’s patch. I also assume that you still have the extra ashMaiSv entries stuck in the registry. This is what confused Avast!’s provider startup the previous time and I am guessing it may be again… albeit with a little different behaviour.
Check with Voj and ask him if you should run that patch again with this new Avast! version.
I still don’t know what is the status of Internet Mail after restart. When you click on the “a”-icon in taskbar and select Internet Mail, do you see ‘No task is currently using this provider’ or ‘The provider is waiting for a subsystem to start’ or something else ?
vojtech,
the message is “no task is currently using this provider” so I start it. It changes to “waiting for a subsystem to start” then within a few seconds it changes to “the provider is currently running.” It still does not start automatically.
When I click on the a icon beofre going online, it is not running. So I stop the internet mail provider, “no” to persist changes, then go to On Access Protection Control and start it–persisting the changes.
Annie
I tried another repair while online and it did not correct the problem.
I’m confused by your description, how can you stop the Internet Mail provider when it is not running ?
And what is the difference in behaviour whether you are online or offline ?
After I turn on the computer and let my programs load, I check to see what providers are running. It shows 4 of 8 running–I do not use P2P, Instant Messaging, or Outlook as I use Outlook Express.
If I immediately go to On-Access Protection Control, the internet mail provider is grayed out so I have to “stop” the provider, say no to persist the changes, then go to the On-Access Control. It shows “no task is currently using this provider” so I start the provider…I’m asked if I want to persist the change, I click on yes, then the internet mail provider goes from “waiting for a subsystem to start” to “the provider is currently running” within a few seconds.
If I do not start the mail provider manually, it does not automatically start if I open OE.
Again this morning, I had to start it myself. Another attempt at a repair (while online) did not work.
Annie
I do not go online until I have the mail provider working. I did once but it did not start automatically–that is why I check it and start the mail provider before going online.
