Internet VERY slow after AIS installation

Hi all,

My Avast Pro was nearing expiration so I decided to switch to AIS for a better protection.
Said and done, went to Avast website, downloaded Internet Security…but now I find that I have to wait sometimes a whole minute for a page to load! Same page that before loaded instantly with PRO version…even to load a simple CAPTCHA it would wait over 30 seconds. Also slowed my boot time down a bit, not disturbingly much though so I can live with that.

I run Win 7 64bit and have been using Avast for the past 3 years, nothing like this ever happened before.

I tried disabling shields to see which could be the cause and noticed that when disabling the Network Shield things improved by about 50% in matters of speed. Any advice please? :slight_smile:

Thank you!

Can you please run a repair and reboot to see if the problem still persists.

I ran a reboot, same issue. How do I run a repair please, the product (avast) is electronic, got it off Avast site. It doesn’t have a CD :frowning:

Also in addition to the above said: it varies, sometimes it takes A LOT to load other times about 50% slower only than usual time. For example on this site it would load in 3-4 secs or in 20 secs after multiple tries. Refreshing the CAPTCHA code took about 20 secs and 3 tries haha :frowning:
It gets stuck on Waiting for… site name here or on Sending request to…site name here

Edit: trying to post this…this is the 4th try >.<

Repairing avast is done by clicking avast as to uninstall then when you recieve the popup screen scroll to repair and reboot, if all esle fails i’d suggest a clean re-install then add your license file sent to you via email.

Alright, will try it out thank you so much :slight_smile:
Additional info: when resetting my modem it seems to go totally normal for a few minutes, then starts slowing down again :frowning:

Ok so the issue seems to have been some unidentified conflict between my computer and Avast Internet Security.
After trying to disable EVERYTHING in avast, all shields and firewall I simply uninstalled it and ta-daa, slow internet issue vanished.

Now I just installed the PRO version and so far so good: works perfectly.

Thank you for your help, have a wonderful time! :heart:

Your welcome :slight_smile: