Avast just did a full scan and came up with this c:/windows/network diagnostic/xpdiag.exe on my windows 7 home premium
Win-32 malware-gen
this is the first time i have seen this
also it will not allow me to move it to the chest- it states- Error Access is Denied (5)
I did a full scan with Superantispyware and it is not showing this at all
So what is this?
You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner and report the findings here the URL in the Address bar of the VT results page. You can’t do this with the file securely in the chest, you need to extract it to a temporary (not original) location first, see below.
Create a folder called Suspect in the [b]C:[/b] drive. Now exclude that folder in the File System Shield, Expert Settings, Exclusions, Add, type (or copy and paste) C:\Suspect*
That will stop the File System Shield scanning any file you put in that folder.
huh? i gave you the path where it is sitting, that is why i am asking what this is and why it is seeing it as a threat when no other antispyware program sees it
robin
well ;D I obviously didn’t ask about the path…there’s no such folder/file in Win7’s Windows directory…it must have been created after visiting a web site and downloading malware. The only question is again, where from…what is it etc…I mean you know where you surf.
ok looks like a false positive
this computer originally had xp home media center on it then I converted it to Vista then Upgraded again to windows 7 home premium so it is showing the xp files
Since the file is from 2006 it has to be a false positive because i have had Avast on here for 2mths and AVG on it prior and it never picked it up
this is what the virustotal said
Periodically scan the file within the chest (after signature updates) and when it is no longer detected, Restore it from the chest. Confirm that the file has been restored to the original location and you can delete the copy that remains in the chest.
Or
In the meantime (if you accept the risk), add it to the exclusions lists: File System Shield, Expert Settings, Exclusions, Add and avast Settings, Exclusions
Restore it to its original location, periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the File System Shield and avast Settings, exclusions lists.