It doesnt update automatically

Hello to everyone.

Since about 2 weeks my Avast don’t update automatically so I must update it manually.

Why? Can I resolve this problem?

Hope you’ll help me.

Andrea

Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

Also try setting the avast proxy setting to ‘None’ and not the ‘Automatic’.

[tr][td]20.03.2008 20:47:57.000 1206042477 general Started: 20.03.2008, 20:47:57
20.03.2008 20:47:57.000 1206042477 general Running setup_av_pro-44a (1098)
20.03.2008 20:47:57.000 1206042477 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
20.03.2008 20:47:57.000 1206042477 system Memory: 74% load. Phys:65680/261616K free, Page:100984/638144K free, Virt:2069256/2097024K free
20.03.2008 20:47:57.000 1206042477 system Computer WinName: ANDREA-A54E89B4
20.03.2008 20:47:57.000 1206042477 system Windows Net User: ANDREA-A54E89B4\Andrea
20.03.2008 20:47:57.000 1206042477 general Cmdline: /setproxy
20.03.2008 20:47:57.000 1206042477 general Operation set to INST_OP_PROXYDLG
20.03.2008 20:47:57.000 1206042477 general Old version: 44a (1098)
20.03.2008 20:47:57.000 1206042477 system Using temp: C:\DOCUME~1\Andrea\IMPOST~1\Temp_av_proI.tm~a04056 (63557M free)
20.03.2008 20:47:57.000 1206042477 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
20.03.2008 20:47:57.000 1206042477 system Installed in: C:\Programmi\Alwil Software\Avast4 (63557M free)
20.03.2008 20:47:57.000 1206042477 internet SYNCER: Type: use IE settings
20.03.2008 20:47:57.000 1206042477 internet SYNCER: Auth: another authentication, use WinInet
20.03.2008 20:47:57.000 1206042477 package Part prg_av_pro-44a is installed
20.03.2008 20:47:57.000 1206042477 package Part vps-8032000 is installed
20.03.2008 20:47:57.000 1206042477 package Part news-4b is installed
20.03.2008 20:47:57.000 1206042477 package Part setup_av_pro-44a is installed
20.03.2008 20:47:57.000 1206042477 package Part jrog-32 is installed
20.03.2008 20:47:57.000 1206042477 general Old version: 44a (1098)
20.03.2008 20:48:08.000 1206042488 internet SYNCER: Type: no proxy
20.03.2008 20:48:08.000 1206042488 internet SYNCER: Auth: no authentication
20.03.2008 20:48:08.000 1206042488 package Transferred files: 0
20.03.2008 20:48:08.000 1206042488 package Transferred bytes: 0
20.03.2008 20:48:08.000 1206042488 package Transfer time: 0 ms
20.03.2008 20:48:08.000 1206042488 package Retries total: 0
20.03.2008 20:48:08.000 1206042488 package Retried files: 0
20.03.2008 20:48:08.000 1206042488 package Tried servers: 0
20.03.2008 20:48:08.000 1206042488 file NeedReboot=false
20.03.2008 20:48:08.000 1206042488 general Return code: 0x20000001 [Nothing done]
20.03.2008 20:48:08.000 1206042488 general Stopped: 20.03.2008, 20:48:08

20.03.2008 20:48:10.000 1206042490 general Started: 20.03.2008, 20:48:10
20.03.2008 20:48:10.000 1206042490 general Running setup_av_pro-44a (1098)
20.03.2008 20:48:10.000 1206042490 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
20.03.2008 20:48:10.000 1206042490 system Memory: 77% load. Phys:58204/261616K free, Page:100920/638144K free, Virt:2069256/2097024K free
20.03.2008 20:48:10.000 1206042490 system Computer WinName: ANDREA-A54E89B4
20.03.2008 20:48:10.000 1206042490 system Windows Net User: ANDREA-A54E89B4\Andrea
20.03.2008 20:48:10.000 1206042490 general Cmdline: /setproxy
20.03.2008 20:48:10.000 1206042490 general Operation set to INST_OP_PROXYDLG
20.03.2008 20:48:10.000 1206042490 general Old version: 44a (1098)
20.03.2008 20:48:10.000 1206042490 system Using temp: C:\DOCUME~1\Andrea\IMPOST~1\Temp_av_proI.tm~a00772 (63558M free)
20.03.2008 20:48:10.000 1206042490 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
20.03.2008 20:48:10.000 1206042490 system Installed in: C:\Programmi\Alwil Software\Avast4 (63558M free)
20.03.2008 20:48:10.000 1206042490 internet SYNCER: Type: no proxy
20.03.2008 20:48:10.000 1206042490 internet SYNCER: Auth: no authentication
20.03.2008 20:48:10.000 1206042490 package Part prg_av_pro-44a is installed
20.03.2008 20:48:10.000 1206042490 package Part vps-8032000 is installed
20.03.2008 20:48:10.000 1206042490 package Part news-4b is installed
20.03.2008 20:48:10.000 1206042490 package Part setup_av_pro-44a is installed
20.03.2008 20:48:10.000 1206042490 package Part jrog-32 is installed
20.03.2008 20:48:10.000 1206042490 general Old version: 44a (1098)
20.03.2008 20:48:11.000 1206042491 general Connection test
20.03.2008 20:48:11.000 1206042491 internet SYNCER: Agent=Syncer/4.70 (av_pro-1098;p)
20.03.2008 20:48:11.000 1206042491 internet SYNCER: Type: no proxy
20.03.2008 20:48:11.000 1206042491 internet SYNCER: Auth: no authentication
20.03.2008 20:48:11.000 1206042491 general progress thread start
20.03.2008 20:48:11.000 1206042491 general progress start - 1
20.03.2008 20:48:12.000 1206042492 general Server definition(s) loaded for ‘main’: 180 (maintenance:0)
20.03.2008 20:48:12.000 1206042492 general SelectCurrent: selected server ‘Download93 AVAST Server’ from ‘main’
20.03.2008 20:48:12.000 1206042492 package GetPackages - set proxy for inet
20.03.2008 20:48:12.000 1206042492 internet SYNCER: Type: no proxy
20.03.2008 20:48:12.000 1206042492 internet SYNCER: Auth: no authentication
20.03.2008 20:48:12.000 1206042492 package HttpGetWinsock(http://download93.avast.com/iavs4x/servers.def)
20.03.2008 20:48:15.000 1206042495 general Used server:
20.03.2008 20:48:15.000 1206042495 general progress end - 0
20.03.2008 20:48:15.000 1206042495 general progress thread end
20.03.2008 20:48:20.000 1206042500 internet SYNCER: Type: no proxy
20.03.2008 20:48:20.000 1206042500 internet SYNCER: Auth: no authentication
20.03.2008 20:48:20.000 1206042500 package Transferred files: 1
20.03.2008 20:48:20.000 1206042500 package Transferred bytes: 26223
20.03.2008 20:48:20.000 1206042500 package Transfer time: 3828 ms
20.03.2008 20:48:20.000 1206042500 package Retries total: 0
20.03.2008 20:48:20.000 1206042500 package Retried files: 0
20.03.2008 20:48:20.000 1206042500 package Tried servers: 1
20.03.2008 20:48:20.000 1206042500 file NeedReboot=false
20.03.2008 20:48:20.000 1206042500 general Return code: 0x20000001 [Nothing done]
20.03.2008 20:48:20.000 1206042500 general Stopped: 20.03.2008, 20:48:20

Hai MagicAndry ,

Try to reinstall avast. If this way doesnt give you any effect than try to manual update 1st while waiting for help.

Maybe server maintenance, maybe nothing wrong and nothing done.
Not that sure, but what avast logs (warnings) says about automatic updates?

At least for now it works.

Thank you to everyone who answered me, it was kind of you all :slight_smile:

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)