I was on a web site programme and stupidly accepted wot looked like an update but wasnt and it loaded this trojan…i found it with Avast and quarantined it but when i delete it it seems to still be running. I have done a boot scan and it found 2 errors but then the comp started as normal and gave me no options on remove. How can i remove this?
Welcome to the forum.
What is your OS, (including service pack) and Avast version?
Try downloading MBAM (free version), install it, update it, and run a quick scan. Post the scan report.
For info, when scheduling a boot scan there are advanced options, for which you could select “quarantine selected file” and under that “ignore for system files” (recommended.You can cripple the OS running a boot scan and deleting/quarantining a required system file.)
A better option is to ask for confirmation, and note the filename/path, for later investigation. (Hint: Ask here.)
[edit] PS, what program update did you think this download was for?