I accidentally opened a malicious PDF from a trusted contact a few weeks ago. My disk is running at 50% constantly while connected to the internet, my video driver crashes constantly in ARK:Survival, I found out last night SFC /Scannow will not complete even in safemode and Powershell.exe crashes as soon as launched. Startups have been taking forever compared to normal and ARK takes 20 minutes to launch. I have a Lenovo y510p. I’ve run malwarebytes in free mode… it finds nothing even in safemode. I’ve attached my hijackthis log
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:13:01 AM, on 2016-12-30
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)
FIREFOX: 47.0 (x86 en-US)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Windows\SysWOW64\UMonit64.exe
C:\Users\worldwriter\AppData\Local\Microsoft\BingSvc\BingSvc.exe
C:\Users\worldwriter\AppData\Roaming\Spotify\SpotifyWebHelper.exe
C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\WinSplit Revolution\WinSplit.exe
C:\Users\worldwriter\AppData\Local\Discord\app-0.0.296\Discord.exe
C:\Program Files (x86)\WinSplit Revolution\WinSplitDrvr32.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\VID_11FF&PID_3348\HasDriver.exe
C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe
C:\Users\worldwriter\AppData\Roaming\Curse Client\Bin\Curse.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\BlueStacks\HD-Agent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\worldwriter\AppData\Local\Discord\app-0.0.296\Discord.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\worldwriter\AppData\Roaming\Curse Client\Bin\Electron\CurseUI.exe
C:\Users\worldwriter\AppData\Roaming\Curse Client\Bin\Electron\CurseUI.exe
C:\Users\worldwriter\AppData\Roaming\Curse Client\Bin\Electron\CurseUI.exe
C:\Users\worldwriter\AppData\Roaming\Curse Client\Bin\Electron\CurseUI.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\worldwriter\AppData\Local\Discord\app-0.0.296\Discord.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\worldwriter\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 209.15.12.94 familydevelopmentcentre.ca
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_111\bin\ssv.dll
O2 - BHO: ArcPluginIEBHO - {84BFE29A-8139-402a-B2A4-C23AE9E1A75F} - C:\Program Files (x86)\Arc\Plugins\ArcPluginIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_111\bin\jp2ssv.dll
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O4 - HKLM..\Run: [UpdateP2GShortCut] “C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe” “C:\Program Files (x86)\Lenovo\Power2Go” UpdateWithCreateOnce “SOFTWARE\CyberLink\Power2Go\5.0”
O4 - HKLM..\Run: [RemoteControl10] “C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe”
O4 - HKLM..\Run: [mcui_exe] “C:\Program Files\McAfee.com\Agent\mcagent.exe” /runkey
O4 - HKLM..\Run: [Intel AppUp(SM) center] “C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe” --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
O4 - HKLM..\Run: [AvastUI.exe] “C:\Program Files\AVAST Software\Avast\AvastUI.exe” /nogui
O4 - HKLM..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [BlueStacks Agent] C:\Program Files (x86)\BlueStacks\HD-Agent.exe
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe”
O4 - HKCU..\Run: [uTorrent] “C:\Users\worldwriter\AppData\Roaming\uTorrent\uTorrent.exe” /MINIMIZED
O4 - HKCU..\Run: [DAEMON Tools Lite] “C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe” -autorun
O4 - HKCU..\Run: [EADM] “C:\Program Files (x86)\Origin\Origin.exe” -AutoStart
O4 - HKCU..\Run: [BingSvc] C:\Users\worldwriter\AppData\Local\Microsoft\BingSvc\BingSvc.exe
O4 - HKCU..\Run: [SpybotPostWindows10UpgradeReInstall] “C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe”
O4 - HKCU..\Run: [Spotify Web Helper] “C:\Users\worldwriter\AppData\Roaming\Spotify\SpotifyWebHelper.exe”
O4 - HKCU..\Run: [OneDrive] “C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\OneDrive.exe” /background
O4 - HKCU..\Run: [ManyCam] “C:\Program Files (x86)\ManyCam\ManyCam.exe” --silent
O4 - HKCU..\Run: [Winsplit] C:\Program Files (x86)\WinSplit Revolution\WinSplit.exe
O4 - HKCU..\Run: [Discord] C:\Users\worldwriter\AppData\Local\Discord\app-0.0.296\Discord.exe
O4 - HKCU..\RunOnce: [Uninstall C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\17.3.6390.0509_1\amd64] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q “C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\17.3.6390.0509_1\amd64”
O4 - HKCU..\RunOnce: [Uninstall C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\17.3.6390.0509_1] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q “C:\Users\worldwriter\AppData\Local\Microsoft\OneDrive\17.3.6390.0509_1”
O4 - Startup: Curse.lnk = worldwriter\AppData\Roaming\Curse Client\Bin\Curse.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WatchDriver.lnk = ?
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra ‘Tools’ menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip..{6ad4e997-502a-4b38-bb90-a6f3eabf1508}: NameServer = 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Arc Service (ArcService) - Perfect World Entertainment Inc - C:\Program Files (x86)\Arc\ArcService.exe
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: BlueStacks Updater Service (BstHdUpdaterSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-UpdaterService.exe
O23 - Service: CTService - Felix Logic - C:\Program Files (x86)\Cold Turkey\CTService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\WINDOWS\system32\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: ExpressCache - Condusiv Technologies - C:\Program Files\Condusiv Technologies\ExpressCache\ExpressCache.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: NVIDIA GeForce Experience Service (GfExperienceService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - Hewlett-Packard Company - C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel(R) Wireless Bluetooth(R) 4.0 Radio Management - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NitroPDFDriverCreatorReadSpool8 (NitroDriverReadSpool8) - Nitro PDF Software - C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\windows\SysWOW64\NLSSRV32.EXE
O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
O23 - Service: NVIDIA Streamer Network Service (NvStreamNetworkSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe
O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvscpapisvr.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: TunngleService - Tunngle.net GmbH - C:\Program Files (x86)\Tunngle\TnglCtrl.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
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