My laptop is really slow now and it seems like it started when my wife tried to open a document which in the end did not open but reviewing the email, it really looks like a problematic email. And then similar emails started to arrive.
Can you guide me to clean up my laptop please. Thanks
Attach your basic diagnostic logs. (MBAM and FRST)
Instructions: https://forum.avast.com/index.php?topic=194892
There we go, thank you.
Normand
Oups, here is also the FRST report.
OK, now you’ve to wait for one of the malware experts…
Hi Asyn, is there a way to communicate with a Virus expert ?
Let’s see…
Hi,as you can see, I’m a newbie and I’m wondering how my laptop problem could be solved using this forum as I had no follow up on the reported problem. Could somebody please help me ? Thank you.