We are located in Thailand with limited dialup. We have two notebooks, but only one aircard. Since one machine is usually in use most of the time, we are forced to update the other machine using a manual DAT file which we download using the machine with a web connection.
Yesterday, I download the DAT file from http://www.avast.com/download-update, but when I run it, the program reports that it is already up to date. But the summary warns that the database is out of date even though the program shows the last update took place on 02/29/2555.
Also, the download site shows the file to be 31MB, but the file was 49,881KB after it downloaded (see screenshot).
How can we update the machine which doesn’t have web connection?
Make sure the date and time on your affected machine is correct.
Try doing a manual Avast update again to see if it corrects itself. If not, reboot the machine and see if it corrects itself.
If #2 above does not work, try doing an Avast Repair:
XP Users:
Go to Control Panel > Add/Remove programs > Avast Antivirus.
Scroll down and choose Repair function in the pop-up window.
Reboot.
Vista & Win7 Users:
Control Panel
Programs & Features
Uninstall a Program > Select Avast Antivirus
Click the Change/Remove button and scroll down to Repair
Click Next and follow.
Reboot.
Let us know if this works for you. If not, what version of Avast are you using and did you recently do an update or make any other changes to your machine? Thank you.
Date and time is correct. The year shows as 2555 because Thailand (Cambodia and Laos too) use the Buddhist calendar which is 543 years ahead of Western calendar.
This will take some time because your server times out before completing the download and we have to keep restarting it again (see screenshot).
I will try the repair option if that fails. We are using Windows 7 Home Premium on both notebooks. The one which doesn’t have a web connection is 32-bit while the other one is 64-bit. The version of Avast we have installed on both notebooks is 7.0x
The only changes made to the machine is the daily Malwarebytes definitions update.
This is hopeless. The download times out every time and having to rename the .part every time so that we can continue the download from the point if failed at takes up too much time. As you can see from screenshot, we try many times today todownload the update, but your server stop mny times.
We have configure the notebook the child use to run a full scan every day and we will just have to hope that will be enough if he get virus on it.
Avast must make smaller file for manual download. 49MB is too big for dialup connection.