Legitimate e-commerce website falsely flagged as URL:EshopScam

Avast Secure Browser
1

Hello,

Our legitimate French e-commerce website https : // www . decoetcompagnie . com is currently flagged by Avast as URL:EshopScam.

We already submitted the official false positive form three times (on November 20, November 25 and December 9) with no response so far, and this classification is now impacting real customers

The website is a real retailer with:

  • physical stores in France
  • valid HTTPS certificate
  • customer reviews (Trustpilot)
  • ongoing business activity

Our technical team has verified the website and confirms there is no malware, no phishing, and no suspicious redirections.

Could the Avast Threat Lab please re-evaluate this URL?

Thank you for your help.

Pierre-Alain

2

Hello @utilisateur2995,

Thank you for raising this!

The reported URL was manually checked and based on the findings the detection was removed. The website is now marked as clean in the Avast virus database. This change may take up to 1 hour to take full effect. Please accept my apology for the inconvenience caused.

If the detection persists after 1 hour, please update the Avast virus database and try again.

Thank you.

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3

Thank you very much MJay for your prompt response.

I confirm that the detection has been removed (tested with Avast Browser).

Have a great day.

Pierre-Alain

1 Like