Any reason why I am getting a License Banned warning? I have a multi-device subscription that’s still good through 2025.
Avast SecureLine VPN (Multi-device)
Subscription for: 10 devices
Currently used on: 3 devices
Contact Sales: https://support.avast.com/en-us/contact/enter/
Already contacted. It seems to be a widespread issue right now with activation server. Waiting on fix.
Having same issues with VPN. Support upsold a new longer license, it worked for 3 days and then failed again. Support was trying to upsell again, I said “enough”. Not sure what the problem is, but it causes quite some inconvenience.
Contact Support https://support.avast.com/contact
If you don’t have an order # use 00000000 then explain your problem.
I did report this to support, they have escalated to developers. Per support engineer, this may take a while. Still waiting. Despite my requests, support could not regenerate license key or offer an interim fix.
The issue did not occur for year and suddenly started appearing. Other users on Internet report similar behavior. Must be the license server issue.
I wonder if support could issue a 10-day temporary key while the problem is getting permanently fixed. After all, they have checked that my purchase was legit and witnessed the error via remote screen share.
You should be contacting support and ask them that question.
Support is in India. These guys simply follow scripts or escalate to developers, to which I do note have access. Resolution is still pending. Very frustrating.
BTW, same multi-node license works on my other computers without an issue.