License Key invlaid error

I downloaded Avast free home edition yesterday and just this afternoon got the license key in the email.

After copying the license key from the email I went to “insert license key” in Avast and pasted the license key in the pop-up window. When I click “ok” I get a pop-up that says "license key is not a valid License key!.

If I try “Register Now” after filling out the information I get a message that says “the system cannot find the file specified”

At the moment I Avast is useless and I can’t do anything with it.

welcome to the forum Squid500

this might help you

http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=750#idt_07

if not let us know.

Well i’ve asked them to resend a license key. How long does it usually take for me to recieve it? Is it the same 24 hour period as when I originally asked for one?

Yes.