Hi
my name is mercy Emenanjo, I purchased avast! 4 Professional Edition, 2 years with one year free making it 3 years for £54.45 on the 17th of January 2010. You sent me a notification email to this email address stating " Licence key for avast! 4 Professional Edition 2 years (element 5 order number 313950025)." I still have the e-mail, but due to some technical problem with some of my e-mails, I have been unable to open the e-mail. I very recently purchased a new labtop and need for you to resend me the the licence key so that I can use the product on my labtop.
According to your E-mail which states that you: “We are sorry, but we have no record in our database for the email address provided.” This is of course not possible because I received the e-mail from you to this email address. I would very much appreciate it if you could use the iformation that I have provided to trace my detail, order etc.
My name is Mercy Emenanjo, my post code is M7 4YE and I paid for the transaction with my Visa Debit. I would very much appreciate your assistance.
p.s. when I bought the product, I am sure that I did register? however, when I tried to log in I received an incrrect username message and as a result, I had to register again.
Thank you for your time
Kindest Regards
Mercy