List of avast! Error Codes

Avast Free Antivirus / Premium Security
1

At Technical’s & others request, here is list of our error codes:

42000 [UnknownError]
42001,2 [License is valid/expired]
42003 AVAST_UNWANTEDEXCEPTION [Exception found in code]
42004 AVAST_FOLDERISFILE [Can not create folder → same file exist

42005 AVAST_COMPRESSIONERROR [Error while compressing data]
42006 AVAST_OFFLINEFILE [File is not present on drive → migrated to offline device !!!]
42007 AVAST_UNKNOWNOBJECT [Object if unknown in current context]
42009 AVAST_INVALIDINSTALL [Avast is not installed as expected]
42010 AVAST_NOTPACKED [File is not packed]
42011 AVAST_OPSTOPPED [Operation was stopped]
42016 AVAST_FILENOTSELECTED [File was not tested due engine configuration details]
42017 AVAST_INVALIDLICENSE [License string is not valid
42018 AVAST_INPROGRESS [Operation in progress]
42019 AVAST_FILEEXCLUDED [File was not tested due to excluded areas]

42030 AVAST_SCAN_UNKNOWN [Unknown scanner error]
42031 AVAST_OT_UNKNOWN [Unknown internal object type]

42040 AVAST_VPS_INVALIDCOMPRESSION [VPS file was destroyed]
42043 AVAST_VPS_ILLEGALVPS [VPS file is valid, but updated ilegaly - not using ALWIL Software algorithm]

42050 AVAST_PACK_UNKNOWNERROR [Unknown packer error]
42051 AVAST_PACK_UNKNOWNVERSION
42052 AVAST_PACK_CORRUPTED
42053 AVAST_PACK_UNKNOWNCOMPRESSION
42054 AVAST_PACK_DECOMPRESSFAIL
42055 AVAST_PACK_COMPRESSFAIL
42056 AVAST_PACK_ENCRYPTED
42057 AVAST_PACK_FILETOOBIG
42058 AVAST_PACK_NOTEMPSPACE
42059 AVAST_PACK_DELETEPARENT

42060 AVAST_REPAIR_NOTREPAIRED [File was not repaired]
42061 AVAST_REPAIR_MAYBEREPAIRED [We are not sure if file was repaired (WORD97)]

42070 AVAST_MAPI_ATTSKIP_REFERENCE [MAPI attach skipped beause unknown store method]
42071 AVAST_MAPI_ATTSKIP_REFRESOLVE
42072 AVAST_MAPI_ATTSKIP_REFONLY
42073 AVAST_MAPI_ATTSKIP_EMBEDDEDMSG
42074 AVAST_MAPI_ATTSKIP_OLE
42075 AVAST_MAPI_ATTSKIP_UNKNOWN

42100 AVAST_POLYVIR_EXCEPTION [Exception in polymorphic viruses code]
42101 AVAST_POLYVIR_ERROR [Error in polymorphic viruses code]
42102 AVAST_MACROVIR_EXCEPTION [Exception in macro viruses code]
42103 AVAST_MACROVIR_ERROR [Error in macro viruses code]

42120 AVAST_PACK_ARJ_CORRUPTED [ARJ is corrupted]
42121 AVAST_PACK_EXEC_CORRUPTED [DosExec]
42122 AVAST_PACK_MAPI_CORRUPTED
42123 AVAST_PACK_MIME_CORRUPTED
42124 AVAST_PACK_STREAMS_CORRUPTED [NTFS Streams]
42125 AVAST_PACK_ZIP_CORRUPTED
42126 AVAST_PACK_RAR_CORRUPTED
42127 AVAST_PACK_CAB_CORRUPTED
42128 AVAST_PACK_TAR_CORRUPTED
42129 AVAST_PACK_GZ_CORRUPTED
42130 AVAST_PACK_BZIP2_CORRUPTED
42131 AVAST_PACK_ACE_CORRUPTED
42132 AVAST_PACK_EXEC_UPX_CORRUPTED [WinExec/UPX]
42133 AVAST_PACK_ARC_CORRUPTED
42134 AVAST_PACK_ZOO_CORRUPTED
42135 AVAST_PACK_LHARC_CORRUPTED
new 42136 AVAST_PACK_CHM_CORRUPTED [Windows Help File]
new 42137 AVAST_PACK_CPIO_CORRUPTED
new 42138 AVAST_PACK_RPM_CORRUPTED [RedHat archive]
new 42139 AVAST_PACK_7ZIP_CORRUPTED
new 42140 AVAST_PACK_DEB_CORRUPTED [Debian archive]
new 42141 AVAST_PACK_ISO_CORRUPTED [ISO + NeroBurning Rom Image]

new 42149 AVAST_PACK_DECOMPRESSIONBOMB [File is a decompression bomb]

42150 AVAST_KEY_EXPIRED [registration key expired]
42151 AVAST_KEY_INVALID [invalid key]
42152 AVAST_KEY_INSUFFICIENTCOUNT [insufficient number of licenses]

42400 - 415 AVAST_RSA_* [RSA errors]

2

Thanks pk!
We will make links for this list when we need to explain avast! error codes to the unlucky users that have one 8)

3

yes thanks…and hopefully we don’t need it ;D

4

Bump.

Is it time to update this list, as there seems to be a range of errors not included, 8 digit codes beginning 0xxxxxxx and 2xxxxxxx. Perhaps with a more user friendly explanation.

Primarily those related to AAVM errors/warnings.
e.g.
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\User\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN failed, 0000A413.

SYSTEM 1460 Function setifaceUpdatePackages() has failed. Return code is 0x20000004, dwRes is 20000004.

This 20000004 being a very common occurrence.

Also any commonly featuring in the setup.log file.

5

I keep getting this code when updating…0.0000008Err:Not enough storage is available to process this command. any advice? thanks

6

http://forum.avast.com/index.php?topic=45094.msg378001#msg378001

7

Roughly 8 year old thread.
Thins have changed.
e.g. there is now the behavior shield.
Are there new error codes and/or one (or more) of the old ones changed ?

8

I’ve notified Avast on the other channel. :slight_smile: That’s usually helped to get a quick response.

9

And still no word from avast sigh